Is - IT Service Representative - Ottawa, Canada - CFMWS

CFMWS

Verified Company

Ottawa, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

WHO WE ARE
CFMWS. A job with purpose.

Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families.

Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services.

At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.

THE ROLE
This is a hands-on role, working with a team, where you will exercise your knowledge and skills daily.

If you are passionate about technology and want to be part of a team who is becoming the orchestrator of digital innovation, this is the opportunity for you.

QUALIFICATIONS NEEDED Education, Certifications and Licenses**College diploma or certificate in Computer Science, Network Administration or a related field or An acceptable combination of education, training and experience will also be considered

Information Technology Infrastructure Library (ITIL) certification

Experience
In problem analysis and resolution

In a help desk support

In a customer care center environment

In maintaining and supporting the enterprise-wide software and telecommunication infrastructure In hardware and software management and support

Competencies, Skills and Abilities
Client focus, organizational knowledge, communication, innovation, teamwork and leadership

LANGUAGE REQUIREMENTS
Bilingual Essential

Reading:
Advanced

Writing:
Basic

Oral:
Advanced

BENEFITS AVAILABLE Health Benefits**:
Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

Work Life Balance:
A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Learning and Development:

Tuition Assistance Program and Advanced Learning Program, payment of professional association memberships, online learning opportunities and second language training.

Perks:
Discounts through CF One Member Appreciation.

OTHER INFORMATION

This position has an assigned location and may allow flexible work options such as remote or hybrid work, but the employee must be able to report to the assigned work location at their own cost if required.

Remote work may be required depending on health and safety considerations

The selection process will be done virtually.

This position is a one-year term.

START DATE
As soon as possible

INCLUSION AND ACCOMMODATION

Job Reference:
CFMWS06253