Fixed Operations Manager - Parksville, Canada - GALAXY RV
Description
Responsibilities include:
- Responsible for managing the production workflow to ensure that profitability, productivity and customer goals are achieved
- Maintain efficient workflow for technicians
- Assist in diagnosis of difficult vehicles
- Recruit, train, motivate, develop and retain qualified employees
- Ensure technicians are working at high levels, delivering quality service; maintain customer
- Allocate and apportion work for all technicians
- Sell Service Work
- Set schedules for technicians and other service personnel
- Review technicians' work for accuracy and completeness
- Deliver quality work on time, every time to the customers
- Respond to all questions, problems and requests in an attentive, helpful and timely manner
- Ensure equipment is well maintained in a safe and clean work environment
Skills and Experience Required:
- Must have technical knowledge
- Excellent communication skills
- Computer proficient experience with PBS an asset
- Knowledge of manufacturer warranty programs
- Ability to manage parts inventory
- Valid driver's license with an insurable driving record
- Experience managing and dispatching service work
- Must be able to manage team of technicians
- Professional references to verify experience, expertise and skills
Job Types:
Full-time, Permanent
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Onsite parking
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Work Location:
One location
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