Roster Administrator - North York, Canada - Lifemark Health Group

Lifemark Health Group

Verified Company

North York, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Title:
Roster Administrator

Type:
Permanent Full-Time Opportunity

Location:
North York, Ontario

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Position Description:

The Assessor Relations Administrator is responsible and accountable for maintaining and administering the roster of assessors for Viewpoint. The Assessor Relations Administrator is directly accountable to the Assessor Relations Manager.

Viewpoint is the leading provider of high quality, defensible independent medical assessments.

We are Canada's largest IME company, delivering timely access to an extensive network of over 1,700 experienced and well-credentialed medical, psychological, and allied health professionals in over 300 physical locations across the country.

With this breadth of coverage, we maintain overall service quality, accuracy and consistency while catering to the geographical needs of our clients.

Duties and Responsibilities:

Be a point of contact for assessors
Researching and screening potential new assessors, engaging in discussions regarding service terms negotiation and expectations regarding fees and availability
Ensuring adequate assessor availability has been added to the availability manager in accordance with forecasted needs
Releasing any unused pre booked dates back to the assessor within specified timelines
Maintaining current assessor profiles in the management system, including all regulatory document requirements
Maintaining current and accurate Assessment locations within assessor profiles and contact information
Ensuring annual and biannual attestation is completed in accordance with contract SLAs
Be involved in recruitment strategy planning
Be an active member of the National Roster Team
Conduct assessor training on the management system Assessor Portal
Assessor training in assessment and report requirements and protocol
Assistance on high level projects such as RFI and RFP etc...
Other duties as assigned

Qualifications:

Fluent command of the English language, written and oral.
High level organizational abilities
Ability to work in a fast paced and high stress environments along with the ability to multitask, time manage and prioritize on own initiative
Must possess the ability to manage change, delays or unexpected events appropriately
Proficiency in Microsoft Outlook, Word, Excel, Microsoft Power Point, Internet etc. is necessary to carry out all job duties in a comprehensible and efficient manner. Must possess strong tendencies for accuracy and attention to detail.
Familiarity and experience with insurance claims, legislative policies and medical terminology is an asset.
Relevant experience in IME work is an asset
3 years' experience working in a Client Service or administrative position, ideally within the IME/health care environment