Manager Casualty Claims Bodily Injury - Markham, Canada - Allstate Canada

Allstate Canada

Verified Company

Markham, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life.

The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture.

Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism.

Serving Canadians since 1953, Allstate strives to provide reassurance with its "You're in Good Hands" promise.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation:
Home Based

Benefits to joining Allstate:

Flexible Work Arrangements

Employee discounts (15% on auto and property insurance, plus many other products and services)

Good Office program (receive up to $400 back after purchasing office equipment)

Student Loan Payment Matching Program for Government Student loans

Comprehensive Retirement Savings Program with employer matched contributions

Annual Wellness allowance to support employees with improving health and wellbeing

Personal reflection day

Tuition Reimbursement

Working within the community and giving back

Job description:

The Ontario Casualty Claims team is hiring, and we are actively looking for a Manager, Casualty Claims - Bodily Injury to join our team Reporting to the Delivery Director National Bodily Injury & Litigation, you will be accountable for the management of a team of Senior Claim Advisors, Bodily Injury.

In this role you will support Regional Directors and their Management Team in achieving their loss/expense cost containment and customer experience objectives.

As well as efficiency & effectiveness and employee engagement.

Accountabilities:

Provides operational leadership and direction to a capable team of Senior Claim Advisors, Bodily Injury and ensures their cooperation to successfully meet both Allstate Canada Group and the Claim Department performance requirements

Provide detailed analysis that recognizes individual and team opportunities to positively impact Allstate Canada Group financial performance within appropriate claim performance metrics and adverse trends.

Building plans to capitalize on the opportunities and reduce adverse risks.

Develop employees and their abilities by providing appropriate coaching and feedback in preparation for developmental & career opportunities

Recommend, implement, and maintain an optimal organization design within the team, including alignment of roles, accountabilities and authorities and alignment of tasks within the region to deliver on the strategy

Actively look for ways to improve customer service, efficiencies, employee engagement and cost containment through Continuous Improvement mythologies

Collaboration with the Departments Claim Managers to drive and deliver on departmental objectives

Ensure performance and development plans are in place for all direct report employees

Provide ongoing direction to the team to achieve targets

Participate in Talent Pool Assessments

Qualifications:

Minimum 3-4 years of Casualty Claim experience in Bodily Injury

Minimum 2 years of Casualty Claim Litigation experience

Strong People Leadership/Management experience required

Enrolled in, or completion of, CIP designation

An in-depth understanding and working knowledge of Claims Best Practices

Advanced MS Office knowledge, especially in Excel and Tableau

Advanced knowledge of business technology systems

Advance knowledge of Legal and Regulatory requirements such as Provincial Insurance Acts

Strong working knowledge of foundational management systems; Continuous Improvement, Agile, Change Management

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.