Appliance Service Technician - Woodbridge, Canada - Kampen Appliance Service

Kampen Appliance Service

Verified Company

Woodbridge, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Appliance Service Technician

Join a Great Team with a Great Work Environment

The Service Technician is responsible for providing courteous and professional technical service to all of Kampen's valued customers, diagnosing and repairing various premium household appliances while upholding the company's high standards of customer service excellence.

Main Responsibilities

Diagnose and repair premium residential appliances in customer's homes and in shop as necessary
Organize and maintain a clean and safe work environment in each customer's home, following all safety rules, policies and procedures
Trace electrical circuits, follow diagrams and conduct tests to locate shorts and grounds
Provide customers with information regarding the operation and care of appliances and respond to customer inquiries, ensuring customers fully understand the situation and are satisfied
Proactively promote other services and programs to customers
Complete required written documentation for customers such as estimates (including recommendations on whether appliance repair or replacement is a better choice), invoices and purchase orders and collect payments
Operate and maintain company vehicle along with managing the inventory of truck stock to ensure appropriate parts are available for service calls
Attend manufacturer training to keep up to date on new products
Meet or exceed all of Kampen's "Customer Service Promise" performance standards

Essential Requirements:

A minimum of 2 years of related mechanical repair experience (home appliance experience preferred)
Demonstrated technical expertise
ODP (Ozone Depletion Prevention) card
Excellent customer service skills
Detail oriented, diligent and organized
Ability to work independently and as part of a team
High school diploma
Valid driver's license and basic knowledge of cities in GTHA
Strong verbal and written communications skills

Assets:

G3 gas license (or willingness to be trained)

What Kampen Offers:

Excellent compensation package (base salary, no commission)
Health and dental benefits
Company van and tools for service calls
Progressive and positive working environment (great customer reviews)
Great working conditions in high end homes
Career development extensive training and support will be provided (no Sub Zero/Wolf/Asko/Sirius/Cove experience is required).

If you are customer focused and interested in servicing premium products with the best product backing in the industry,please send a resume via this website.

Kampen is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

Should you require accommodations during the recruitment and selection process, please notify GBC and we and Kampen will work with you to meet your needs.

About GBC HR

Job Types:
Full-time, Permanent

Salary:
From $50,000.00 per year

Benefits: