Team Leader, Casualty and Bodily Injury Claims - Halifax
3 days ago
Job description
Job DescriptionWhat you can expect
Facilitating weekly team huddles and conducting regular one‑on‑one meetings with team members.
Analyzing, developing, and implementing efficient claims processes, procedures, and methods to improve workflow and results.
Providing guidance, on‑the‑job training, technical direction, and leadership to staff regarding performance, productivity, conduct, and adherence to corporate policies.
Delivering ongoing performance feedback and creating development plans when necessary.
Completing monthly audits by reviewing and monitoring claims files and offering constructive, actionable feedback.
Supporting staff development by assisting with hiring decisions, conducting performance evaluations, identifying training opportunities, and keeping employees informed of policy and procedural changes.
Initiating interviews for unit vacancies and making recommendations for new hires.What Do You Bring
A proven track record of leadership.
A minimum of five years of experience handling bodily injury and casualty litigation claims.
Strong technical expertise in Atlantic Auto/Bodily Injury and General Liability claims, with national technical handling experience considered an asset.
Demonstrated organizational, negotiation, analytical, and interpersonal skills, with a strong focus on team culture.
Experience with performance management processes.
The ability to maintain a national perspective and support a geographically dispersed team.
A university degree, a relevant two‑year college diploma (Insurance, Law & Security, Loss Control, Business Administration), or a CIP designation.
Salary Range :
$78,700-$131,100
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