Hotel Supervisor - Merritt, Canada - Ramada Merritt

Ramada Merritt
Ramada Merritt
Verified Company
Merritt, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Hotel Supervisor Responsibilities:


  • Overseeing personnel, including front desk clerks, housekeepers, maintenance
  • Monitoring employee performance and conducting regular evaluations to help improve customer service.
  • Collecting payments and maintaining records of budgets, funds, and expenses.
  • Welcoming and registering guests once they arrive.
  • Resolving issues regarding hotel services, amenities, and policies.
  • Organizing activities and assigning responsibilities to employees to ensure productivity, including making the weekly schedule.
  • Coordinating with external parties, including Franchisors, suppliers, travel agencies, conference planners, etc.
  • Evaluating hotel performance and ensuring compliance with health and safety rules.
  • Partaking in financial activities, including payroll, ordering, bookkeeping, etc.
  • Perform the HR duties including hiring
  • Be familiar with all departments' responsibilities and tasks
  • Perform some other assigned duties as needed.

Hotel Supervisor Requirements:


  • Diploma degree in hospitality, business administration, accounting, or a relevant field.
  • Familiar with hotel front desk clerk tasks.
  • Strong understanding of hotel management best practices and data entry software.
  • Outstanding interpersonal communication and customer service skills.
  • Exceptional leadership abilities with great attention to detail.

Salary:
$38,000.00-$48,000.00 per year


Benefits:


  • Onsite gym
  • Onsite parking

Schedule:

  • Day shift
  • Evening shift
  • On call
  • Weekend availability

Ability to commute/relocate:

  • Merritt, BC: reliably commute or plan to relocate before starting work (required)

Education:


  • DCS / DEC (required)

Work Location:
One location
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