Key Account Manager - Vancouver, Canada - Scandinavian Building Services

Scandinavian Building Services

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Scandinavian Building Services has been a Canadian leader in retail and commercial cleaning for the last 60 years. Starting as a small family owned and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core values of Service, Motivate, Respect, and Connect. As we continue to grow we are looking to add a
Key Account Manager to the Scandi Family

You will be solely responsible for handling large cleaning crews of up to 120 staff for one of our largest accounts in the event/ hospitality industry.

The hours for this role
:
Monday through Friday varying shifts from 4am - 2:30pm.

What's in it for you:

-
Awarded one of Canada's Best Managed Companies:We're committed to a high level standard of excellence for both clients and our Scandi Family.
-
Growth Opportunities: A place to hang your hat. We want our employees to grow with us long term.
-
Stability and Job Security: Even through tough economic times we've continued to steadily grow, and we aren't slowing down any time soon. With a strong national presence across Canada.
-
Family First Culture: We are and have always been a family owned and operated business. We have family friendly events year-round and affectionately call our team members the Scandi Family.

What your day to day looks like:

Reporting into the Regional Director you will be taking care of the day to day operations of this account and events the role will be 50% AM and 50% people management.

-
Account Management; Creating and fostering strong relationships with key clients and store managers. Handling all complaints or issues in a prompt and timely fashion ensuring utmost satisfaction at all times
-
People Management; Handling all personnel issues for the hourly Cleaners at your sites for both internal and subcontractors including; scheduling, conflicts, hiring, training, performance management, and disciplinary action
-
Site Inspections; Conducting walk throughs and inspections, attending client operations meetings, and planning for events

What you'll need to succeed:

23 years in a previous Supervisor or Manager position
Reliable vehicle and valid driver's license
Most important to us is strong customer service skills, excellent communication and ability to have foresight and plan ahead
Ability to lead a team while fostering a strong team connection and collaboration handling high pressured stressful situations
Willingness to learn the cleaning industry

Additional Job Details: