Operations Leader - Toronto, Canada - St. Joseph's Health Centre

St. Joseph's Health Centre

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Responsibilities include:

Effectively lead and supervise the Core Laboratory staff to ensure the provision of accurate patient test results and continuous improvement;
Actively participate in recruitment (preparation of job postings, interviews and hiring) of new employees, and ensure their training and competency;
Lead the continuous professional development of employees through training, coaching, counselling, competency assessments, annual performance management reviews and attendance management, and maintain appropriate documentation as required;
In collaboration with Laboratory Management, assess laboratory workflow and develop and communicate long and short term staffing needs in order to schedule staff appropriately to cover all departments and shifts
Collaborate with the Quality Coordinator in the planning, implementation, organizing and maintenance of the laboratory quality management system QMS);
Collaborate with the Quality Coordinator to conduct internal audits and implement corrective actions to ensure conformance to laboratory accreditation requirements (IQMH). Review all laboratory proficiency testing program results
Perform and interpret audits of the quality management system and work flow analysis and reporting findings to the Laboratory Management Committee;
Ensure that the Core Laboratory remains current with leading edge technology and procedures;
Participate in the preparation of the laboratory budget and reporting quarterly reporting status to Finance;
Review, modify and submit quality scorecard indicators to Decision Support Services;
Collect and report monthly MIS workload volumes to the Finance department;
Work closely with department Technical Specialists (including POCT) and specimen management, to continually review all aspects of technical, quality and operational needs and ensure standard operating procedures are relevant and current;
In collaboration with Laboratory Management, identify and implement new equipment (including POCT) through the capital equipment acquisition process. Ensure the process, procedure, validation and training for newly acquired equipment meets all accreditation requirements.

Assist the Quality & POCT co-coordinator in the purchase, implementation, validation and training of new POCT equipment;

Participate in all required Laboratory committees such as Laboratory Operations, Safety, Transfusion, POCT, Quality Management and Quality indicators
Review and address all nonconformance incidents in the corporate safety reporting system
Delegate the process, procedure and validation for newly acquired laboratory equipment;
Responsible for all aspects of scheduling to ensure adequate staffing and employee payroll submissions;
Maintain a safe work environment and ensures that staff are in compliance with corporate and laboratory related safety policies and procedures; and
Participate with and also delegate the responsibility of teaching allied health professionals from various associated educational programs.

Qualifications:

CMLTO Registration (in good standing) required;
Advanced Registered Technologist with CSMLS and/or a Bachelor Degree in Science and/or management degree/certificate;
Minimum of 5 years laboratory experience including two years in a leadership capacity;
Demonstrated leadership, teaching, organizational and human relation skills;
Ability to communicate effectively both verbally and in writing;
Proven administrative skills necessary to organize and coordinate the daily activities of the Core Laboratory; and
Strong Microsoft Office and Lab Information System Knowledge;
Satisfactory attendance record as per the Health Centre's Attendance Management Program Policy SJ