Domino's Customer Service Representative - Ottawa, Canada - Domino's Pizza

Domino's Pizza
Domino's Pizza
Verified Company
Ottawa, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
The Customer Service Expert's role is crucial within the Domino's system.

We pride ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in doing so.

Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the counter.

Customer Service Experts are expected to know Domino's products and the current offers in order to provide customers with the correct order and best value based on their needs.


Functions:
Customer Service Experts will take orders by phone-in customers, as well as customers at the store. They are expected to manage the cash drawer when accepting payment for orders and returning change. CSEs will also handle customer concerns using the approach taught during Domino's on-boarding and orientation.


In secondary roles, Customer Service Experts will help make quality products, label boxes, cut pizzas and prepare orders for delivery or to be served to in-store customers.

CSEs also help in maintaining the store's professional image by participating in the cleaning tasks assigned to all team members.


Qualifications:

  • Friendly and well spoken
  • Good math skills to handle cash handling for instore customer payments
  • Speak English fluently in order to serve customers
  • Ability to multitask and work in a fast paced environment

Benefits:


  • Flexible schedules
  • Competitive wages
  • Staff pizzas
  • Career growth opportunities
  • Tips
Location: 8221 Campeau Drive, Ottawa, Ontario K2T 0A2


Job Types:
Full-time, Part-time


Salary:
$15.50-$20.00 per hour
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