Jobs
>
User Support Technician
>
Calgary

    user support technician - Calgary, Canada - Softech IT Solutions Inc.

    Softech IT Solutions Inc.
    Softech IT Solutions Inc. Calgary, Canada

    1 day ago

    Default job background
    Description
    • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
    • Experience: 1 year to less than 2 years

      • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Participate in the redesign of applications and other software
    • Supervise other technical support workers in this group
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Perform Web-server backup and recovery operations

      • Certificates, licences, memberships, and courses

    • Associate Computing Professional (ACP)
    • Cisco certified network associate
    • Network+ Certification
    • Information Systems Professional (ISP)

      • Computer and technology knowledge

    • Linux
    • Networking software
    • Servers
    • C++
    • MS Office
    • Wireless networks

      • Security and safety

    • Criminal record check

      • Work conditions and physical capabilities

    • Fast-paced environment
    • Work under pressure
    • Tight deadlines
    • Attention to detail

      • Personal suitability

    • Accurate
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Initiative

      • Screening questions

    • Are you currently legally able to work in Canada?
    • Are you willing to relocate for this position?
    • Do you have previous experience in this field of employment?
    • What is the highest level of study you have completed?
    • Work Term: Permanent
    • Work Language: English
    • Hours: 30 hours per week
  • Analytic Consulting Incorporation

    User Support Technician

    1 day ago

    Analytic Consulting Incorporation Calgary, Canada

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years · - Experience: 7 months to less than 1 year · **Tasks**: · - Communicate electronically and in person with computer users experiencing difficulties to determine and docum ...

  • Access Academy Inc.

    User Support Technician

    2 days ago

    Access Academy Inc. Calgary, Canada

    Education: College/CEGEP · - Experience: 1 year to less than 2 years · **Tasks**: · - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced · - Consult user guides, technical manuals and other documen ...

  • GoodLife Fitness

    Service Technician Support

    1 day ago

    GoodLife Fitness Calgary, AB, Canada Full time

    Service Technician - Facility - Calgary page is loaded Service Technician - Facility - Calgary · Apply locations Calgary, Alberta time type Full time posted on Posted 2 Days Ago job requisition id JR101674 SERVICE TECHNICIAN - FACILITY · Who is a Service Technician? · The Servi ...

  • Cognizant Technology Solutions

    Deskside Support Technician

    2 days ago

    Cognizant Technology Solutions Calgary, Canada Full time

    At Cognizant, our global community sets us apart—a collaborative and inclusive environment where everyone can thrive. And with projects at the forefront of innovation, you can build a varied, rewarding career and draw inspiration from dedicated colleagues and leaders. Cognizant i ...

  • Kerr Wood Leidal Associates Ltd

    Technician - Field Support

    5 hours ago

    Kerr Wood Leidal Associates Ltd Calgary, AB, Canada

    We are looking for an innovative and accountable INTERMEDIATE HYDROMETRIC TECHNICIAN to join our Mine Water Management Sector We are a 100% employee-owned consulting engineering firm, but we are also more than that. In addition, we seek opportunities for continuous improvement in ...

  • Cognizant

    Deskside Support Technician

    1 day ago

    Cognizant Calgary, Canada Full time

    At Cognizant, our global community sets us apart—a collaborative and inclusive environment where everyone can thrive. And with projects at the forefront of innovation, you can build a varied, rewarding career and draw inspiration from dedicated colleagues and leaders. Cognizant i ...

  • Cynet Systems Inc

    Deskside Support Technician

    4 days ago

    Cynet Systems Inc Alberta, Canada

    Job Description: · Provide client support, troubleshoot and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices, Desk phones) for internal users and conference rooms. · Resolve incoming trouble tickets. · Tickets are communicated through ema ...

  • Rcom Communication Ltd

    user support technician

    24 minutes ago

    Rcom Communication Ltd Calgary, Canada

    Education: · Expérience: · Education · College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years · Work setting · Telecommunications industry · Internet Service Provider (ISP) · Tasks · Respond to users experiencing difficulties with comp ...

  • Rocky Tech

    user support technician

    20 hours ago

    Rocky Tech Calgary, Canada

    Education: · Expérience: · Education · College/CEGEP · Tasks · Respond to users experiencing difficulties with computer · Consult user guides, technical manuals and other documents to research and implement solutions · Provide advice and training to users in response to identif ...

  • Alberta Cash Register POS Systems Inc

    network support technician

    20 hours ago

    Alberta Cash Register POS Systems Inc Calgary, Canada

    Education: · Expérience: · Education · College/CEGEP · Tasks · Coordinate access and use of computer networks · Install software · Install web server hardware and software · Monitor the performance of computer systems and networks · Troubleshoot, maintain and upgrade web server ...

  • Hygge Energy Inc

    user support technician

    20 hours ago

    Hygge Energy Inc Calgary, Canada

    Education: · Expérience: · Education · Secondary (high) school graduation certificate · Work setting · Consulting firm · Tasks · Respond to users experiencing difficulties with computer · Consult user guides, technical manuals and other documents to research and implement solut ...

  • NEXT GEN COM TECH INC.

    user support technician

    20 hours ago

    NEXT GEN COM TECH INC. Calgary, Canada

    Education: · Expérience: · Education · College/CEGEP · Tasks · Respond to users experiencing difficulties with computer · Consult user guides, technical manuals and other documents to research and implement solutions · Provide advice and training to users in response to identif ...

  • Rcom Communication Ltd

    user support technician

    1 day ago

    Rcom Communication Ltd Calgary, Canada

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years · Experience: 1 year to less than 2 years · Work setting · Telecommunications industry · Internet Service Provider (ISP) · Tasks · Respond to users experiencing difficulti ...

  • Cardiai Inc

    user support technician

    1 day ago

    Cardiai Inc Calgary, Canada

    Education: College/CEGEP · Experience: 2 years to less than 3 years · Tasks · Respond to users experiencing difficulties with computer · Consult user guides, technical manuals and other documents to research and implement solutions · Provide advice and training to users in respon ...

  • THE ORTHODONTIC CENTRE AT NORTHLAND

    user support technician

    1 day ago

    THE ORTHODONTIC CENTRE AT NORTHLAND Calgary, Canada

    Education: College/CEGEP · Experience: 1 year to less than 2 years · Work setting · General office · Tasks · Provide advice and training to users in response to identified difficulties · Collect, organize and maintain a problems and solutions log for use by other technical suppor ...

  • Unified Systems Inc.

    user support technician

    2 days ago

    Unified Systems Inc. Calgary, Canada

    Education: · Expérience: · Education · Bachelor's degree · Tasks · Respond to users experiencing difficulties with computer · Consult user guides, technical manuals and other documents to research and implement solutions · Provide advice and training to users in response to ide ...

  • Magic Autocare

    user support technician

    8 hours ago

    Magic Autocare Calgary, Canada

    Education: · Expérience: · Education · College/CEGEP · Tasks · Consult user guides, technical manuals and other documents to research and implement solutions · Provide advice and training to users in response to identified difficulties · Collect, organize and maintain a problem ...

  • AIRBORNE DIGI-TECH INC

    user support technician

    12 hours ago

    AIRBORNE DIGI-TECH INC Calgary, Canada

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years · Experience: 1 year to less than 2 years · Tasks · Respond to users experiencing difficulties with computer · Consult user guides, technical manuals and other documents t ...

  • Code Ninjas Willow Park

    user support technician

    20 hours ago

    Code Ninjas Willow Park Calgary, Canada

    Education: · Expérience: · Education · College/CEGEP · Tasks · Respond to users experiencing difficulties with computer · Consult user guides, technical manuals and other documents to research and implement solutions · Provide advice and training to users in response to identif ...

  • Cardiai Inc

    user support technician

    20 hours ago

    Cardiai Inc Calgary, Canada

    Education: · Expérience: · Education · College/CEGEP · Tasks · Respond to users experiencing difficulties with computer · Consult user guides, technical manuals and other documents to research and implement solutions · Provide advice and training to users in response to identif ...