Support Worker - Victoria, Canada - Homewood Ravensview

Homewood Ravensview

Verified Company

Victoria, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

We have an immediate, rewarding career opportunity for a Support Worker to join our great team at Ravensview, part of Homewood Health, the national leader in mental health and addictions treatment in Canada.

What's in it for you?

Competitive compensation, comprehensive benefits and RRSPmatching program
Free staff parking
Onsite dining room with gourmet meals prepared by our Red-Seal Chef and talented team
Onsite training including nationallyrecognized CARES Program, first aid and the opportunity to develop knowledge of mental health and addictions care in our Ravensview Monthly Grand Rounds Education Series
Access to professionallydesigned fitness facility, serene outdoor spaces for walking and running, and direct access to John Dean Park

Position Summary

As a Support Worker at Homewood Ravensview, you will be an integral part of a collaborative interdisciplinary team focused on delivering seamless services and programs to our clients and customers.

You'll participate in the provision of patient-focused treatment, rehabilitation and support for persons with mental illness and/or addiction disorders, promoting a safe and healthy environment that instills a sense of dignity and self-respect.

You will also escort patients to off-site programs, appointments and other planned events.

What you'll be doing:

Provide care for patients according to the care plan, observe and report unsafe conditions and behavioral, physical, and/or cognitive changes
Perform delegated tasks according to training and procedures
Complete and maintain related records and documentation such as communication books and progress reports
Respond safely to resolve crisis situations and nonjudgmentally to problematic behaviour.
Help develop and implement service plans and be a strong advocate for the patient
Act in a manner that respects the customs, individuality, values and spiritual beliefs of the patient
Ensure the safety of patients, staff and visitors by maintaining knowledge and adherence to infection control, emergency response and established policies and procedures
Contribute to maintaining a clean and orderly work environment and comply with infection control practices
Escalate medical emergencies to supervisor or emergency medical services as appropriate
Identify and participate in the elimination of hazards in the work environment
Complete incident / accident reports and occupational health and safety reports as required

What we're looking for:

Certificate in Community Social Services
Mental Health and Addictions Worker, a graduate of a Health Care

Assistant program, or recognized Health Care worker educational program such as Community Health Worker Program, plus two (2) years' relevant experience

Current First Aid/CPR Certification for Health Care Providers (Level 1 or greater)
Knowledge of substance misuse and of problems encountered by chemically dependent individuals
Awareness of community, social and health resources
Basic understanding of behavior management
Knowledge of mental health issues and treatment
Willingness to demonstrate and assist patient with activities of daily living
Ability to establish and maintain rapport with patients
Strong observations skills
Ability to deal effectively with conflict situations, manage aggressive behaviour and use nonviolent crisis intervention and behavioural management techniques

Homewood Ravensview acknowledges with respect the WSÁNEĆ people on whose territory it operates and recognizes that their historical relationship with the land continues to this day.

Why work with us

Homewood Health is Canada's largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders.

Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference

Join us at Homewood Health and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.