Senior Business Analyst - Toronto, Canada - AMISEQ

Description

Technical Skills:

• Significant experience designing online user experiences for complex digital solutions.
• Ability to deliver a product with a balanced team (product owner, user experience designers, developers) utilizing Agile (SCRUM) delivery methodologies. Scrum master experience is preferred.
• Proficient with industry-standard design tools (e.g. Photoshop, Adobe InDesign, Illustrator, Balsamiq, InVision).
• Basic Knowledge of Microsoft Azure cloud platform
• Knowledge of online collaboration tools such as MIRO, Atlassian Confluence, Trello, Microsoft Office 365, Google Drive, Zoom, Slack, and Microsoft Teams
• Knowledge of Backlog Management tools such as JIRA, Azure DevOps, Pivotal Tracker
• Experience in applying content layout and typography design principles and techniques for a mobile-first or responsive web design.
• Familiar with how to design information architectures and taxonomies, and how they relate to navigational design elements.
• Knowledge and experience in current web usability and accessibility standards (e.g. WCAG 2.0 WCAG 2.1 Level A & AA) and best practices.
• Knowledge and experience in usability and user-experience principles, methodologies, and techniques, including interdependencies of user interface and navigation design, accessibility, information architecture, graphic design, and user-interface design.
• Knowledge of Ontario digital government standards

Skills:

• Can work effectively independently and in a team environment.
• Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, solution delivery vendor(s), and other stakeholders.
• Excellent facilitation, presentation, time management, and problem-solving skills.
• Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s).
• Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities.
• Knowledgeable in design thinking, user-centric mindset, and attention to detail.
• Creative, analytical approach and strong understanding of interaction design principles.
• Able to resolve issues in a timely manner, and provide options and recommendations.
• Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences.
• Understand business metrics and able to translate business goals and objectives into digital experiences.
• Able to prioritize change requests from clients and guide the team in determining how best to address them.
• Strong research skills to perform industry research, provide options and make recommendations for solution improvements.