Technical Support Specialist - Concord

Only for registered members Concord, Canada

1 week ago

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Job summary

The Technical Support Technician will conduct telephone support for Qolsys,DSC and Sur-Gard products.

As a member of this team,you will work in a dynamic environment providing immediate impact.

You are an important function in the R&D organization with a positive team-player attitude combined with multi-interface approach.

Responsibilities

* Respond to customer calls professionally efficiently* Resolve issues within SLA times* Provide feedback to customers colleagues managers* Evaluate products*
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