Warranty Clerk - Ottawa, Canada - Belair Toyota
Description
Overview:
We are seeking a detail-oriented and organized individual to join our team as a Warranty Clerk.
As a Warranty Clerk, you will be responsible for providing administrative support and ensuring the smooth operation of our office.
This is a full-time position with opportunities for growth and development.Responsibilities:
- Process all extended warranty claims for Bel-Air Toyota and Bel-Air Lexus
- Follow up with all claims and ensure that the manufacturer receives the correct information within the appropriate deadlines
- Perform general clerical duties, including photocopying, scanning, and filing documents
- Answer phone calls and direct them to the appropriate staff members
- Assist with data entry tasks and maintain accurate records
- Provide customer support and address inquiries or concerns
- Collaborate with team members to ensure efficient workflow
Skills:
- Previous experience in a Automotive dealership or warranty role is preferred
- Excellent phone etiquette and strong communication skills
- Proficiency in office softeware
- Ability to type accurately and efficiently
- Strong data entry skills with attention to detail
- Customer serviceoriented mindset with the ability to handle inquiries professionally
- Strong organizational skills to manage multiple tasks effectively
Job Types:
Full-time, Permanent
Pay:
$22.00-$25.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Onsite parking
- Paid time off
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
Education:
- Secondary School (preferred)
Experience:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
- Automotive repair: 1 year (preferred)
Language:
- French (preferred)
Work Location:
In person
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