Functional Analyst Marketing and Customer Experience - Montréal, Canada - National Bank of Canada

National Bank of Canada

Verified Company

Montréal, Canada

2 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Primary Locations:

Montreal, Quebec**:

Attendance:

Hybrid**:

Employee Status:

Regular**:

Schedule:

Full-time**:
National Bank is continuing to evolve its processes. This transformation is part of the biggest technology upgrade in the Bank's history. We're reviewing our systems and processes to simplify them and align them more closely with our clients' needs.

Join the Marketing and Client Experience team, which manages and delivers reusable multi-channel services to coordinate and execute communications and promotional offers for our clients.

Tools and technical skills aside, your soft skills will add value to the team. We're a team that delivers a product with high-quality, maintainable, robust and scalable features.

You'll work on a team that has adopted the Agile Scrum methodology, way of thinking and collaboration approach. If you have boundless energy and passion for what you do, and if you like taking initiative and working with a team, read on

Your role

Convert highlevel business needs into technical solutions while ensuring communication with business partners throughout the development phases
Support various partners in their approach to business and IT solutions
In connection with agile methodologies, draft detailed functional analyses, validate them with the business partners, explain them to developers, and ensure that they're being implemented properly
Advise partners by offering alternative solutions and explaining the advantages and disadvantages of existing systems
Carry out functional tests and help the test team develop and complete acceptance testing of the developed solutions
Diagnose, carry out, coordinate and solve problems to ensure the smooth functioning of solutions
Design and support the development of solutions so that they meet the required functional and technical standards
Provide secondlevel technical support to Operations to solve production problems and ensure support to users
Adapt to constantly evolving technologies and be curious and bold when suggesting new ideas for solutions
Learn and implement new methodologies to help achieve the organization's objectives

We want to contribute to your quality of life by offering you as much flexibility as possible in your work.

For example, we offer a hybrid (remote and in the office) work model, work schedule arrangements to help you achieve work/life balance, and flexible leave that you can take when it's important to you.

Your profile

Bachelor's degree in Computer Science, Administration or the equivalent
Minimum of 5 years of IT experience as a functional analyst
Experience in a banking environment, an asset
Excellent problemsolving skills
Ability to collaborate well and manage time effectively
Ability to work independently
Practical knowledge of and experience with Agile development methodologies
Experience in developing API, Java microservices, an asset
Relevant knowledge of data integration or data management solutions, an asset
Excellent interpersonal skills when working in a team and with business partners
Ability to communicate verbally and in writing in French and English, as you will do business with partners across Canada.

Your benefits

In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

Health and wellness program, including many options
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential banking services
Initiatives promoting community involvement
Telemedicine service
Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

Ready to live your ambitions?
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