Coordinator Volunteer Management - Toronto, Canada - City of Toronto

City of Toronto

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job ID: 36422

Job Category:
Economic Development, Arts & Culture Services

Division & Section:
Economic Development & Culture

Work Location: 100 Queen St W, Toronto, M5H 2N1

Job Type & Duration:
Permanent

Hourly Rate and Wage Grade:
$ $37.78, TF0402, Wage Grade 9

Shift Information:
Monday to Friday, 35 Hours per Week

Affiliation:
L79 Full-Time

Number of Positions Open: 1

Posting Period: 11-JUL JUL-2023

Work with the Arts & Culture Services section - City Cultural Events to develop, implement and coordinate divisional volunteer based programs, specifically in Arts & Cultural Services.

Major Responsibilities:

Participates in the review and formulation of policies/procedures regarding program specific requirements.
Develops and maintains stakeholder and volunteer databases.
Plans, designs and delivers volunteer activities.
Participates in the recruitment, screening, selection, training and coaching of program volunteers.
Implements and supports various volunteer program standards, practices and guidelines.
Coordinates administrative functions to support the volunteer program and stakeholder engagement.
Liaises with volunteers, clients, vendors, project teams, project managers and senior management and the public.
Consults with divisional staff to develop program messaging and promotional material.
Develops volunteer training curriculum and materials. i.e. volunteer hand book, information log sheets
Develops program website content information.
Organizes volunteer recognition program and events.
Provides input into budget for program.
Coordinates, leads and evaluates current volunteer programs.
Prepares reports and makes recommendations.
Attends and/or facilitates local outreach events.
Provides support to volunteers and relays current policy/program information/updates.
Ensures that service delivery meets expectations.
Develops partnership with related organizations and internal/external volunteer agencies and programs.

Key Qualifications:

Your

must describe

your

qualifications as they

relate

to:

1. Considerable experience in volunteer management for large scale art and cultural events, which includes evaluating potential volunteer applicants, coordinating volunteer activities, developing a climate of readiness for volunteers, and working with volunteer and nongovernmental organizations.
2. Extensive experience in developing, planning, monitoring and administering volunteer programs and services including conducting program needs assessments, etc.
3. Considerable experience in the planning and delivery of special events / projects and other Arts and Culture programs.
4. Experience establishing new orientation and training programs for volunteers.
5.

Extensive experience using Better Impact Volunteer Management Software and Microsoft Office Suite:
Word, Excel, PowerPoint.

You must also have:

Ability to provide work direction to staff and volunteers.
Excellent oral and written communications skills with the ability to prepare and present materials including standards and documentation to all levels of management and staff.
Advanced interpersonal skills with the ability to interact with all levels of staff, volunteers, agencies, partners, arts and cultural organizations, curators, coproducers, presenters and artists in all artistic disciplines and cultural content.
Broad understanding of health and safety, customer service, delivery of events and dealing with the public.
Excellent organizational skills and the ability to work in a fastpaced environment in order to meet deadlines and manage competing priorities.
Must have a high degree of initiative and be able to work well with mínimal supervision.
Must be able to work flexible hours, including evenings, statutory holidays and weekends.
Must be able to report to various work locations in a timely and efficient manner.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.

Learn more about the City's commitment to employment equity.

Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization.

We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

Disability-related accommodation during the