Manager, Product Support - London

Only for registered members London, Canada

2 weeks ago

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Job summary

The Manager Product Support leads and grows the Product Support team responsible for delivering reliable product support for Alimentivs clinical imaging ecosystem.

Responsibilities

  • Lead grow and mentor Product Support Specialists setting clear expectations for ownership accountability and customer focus
  • Establish team priorities operating norms and performance goals manage workload escalation flow and on call coverage to ensure timely and effective issue resolution

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