Territory Manager - Rocky View, Canada - Brandt

    Brandt
    Brandt Rocky View, Canada

    3 weeks ago

    Brandt background
    Full time
    Description

    Sales & Marketing

    Rocky View County, AB
    • ID:
    • Full-Time/Regular

    Our Rockyview, AB Agriculture (John Deere) branch is looking for a proactive and customer-oriented Outbound Customer Support Adviser.

    The primary responsibility of the Customer Support Adviser is to proactively reach out to customers, provide information on Brandt parts and services, and ensure a seamless service experience for existing and new customers west of the Calgary area.

    Duties & Responsibilities

  • Conduct outbound calls to existing and potential customer to offer information on Brandt parts, maintenance, and repair services
  • Work cooperatively with management to meet budget goals and expand customer base
  • Collaborate with service team to schedule appointments and allocate resources efficiently
  • Plan, develop and communicate territory coverage to maximize sales potential
  • Assist the customers in understanding the importance of routine maintenance and recommend appropriate service on the equipment needs
  • Maintain accurate records of customer interactions, orders, and service history in our CRM system
  • Increase parts and service sales
  • Implement yearly territory plan
  • Other duties as assigned
  • #LI-onsite

    Required Skills

  • Extensive knowledge of the Agriculture, heavy duty and landscape industry
  • Extensive knowledge of heavy equipment parts, operations and industry
  • Results driven with focus on achieving sales targets
  • Strong decision making skills
  • Ability to manage time effectively
  • Ability to build report and maintain positive relationships with customers
  • Ability to travel within the territory and work flexible hours
  • Valid Driver's License and clean drivers abstract
  • Required Experience

  • 2 - 3 years previous sales experience in the agriculture heavy equipment industry (in a similar role is preferred)
  • This position requires 90% daily travel