Clinical Educator - Québec, Canada - Olympus Corporation of the Americas

Olympus Corporation of the Americas

Verified Company

Québec, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you looking for a company that cares about people's lives and health, including yours? At Olympus, we help make people's lives healthier, safer and more fulfilling, every day.

_Let's inspire healthier lives, together._
Olympus Canada Inc. (OCI) distributes a wide range of medical and surgical devices used to diagnose and treat diseases.

OCI needs to educate health care providers on the safe and effective on label use of those products through Professional Education courses workshops and training events.

Personnel in this position work under the direction of the Manager of Professional Affairs, Medical & Scientific Affairs and is responsible for using clinical expertise to develop, support and execute Professional Education Programs on safe and effective use, as well as continuing education programs to internal and external customers in compliance with regulations and internal policy.

This position will also support Regulatory Affairs in the Complaints Handling process.

Job Duties:

Support and provide Professional Education and Continuing Education programs for Healthcare Practitioners as well as internal training events for new employees. Advanced training events and corporate training events such as the National Sales Meeting as required. Support the development, implementation, teaching and supporting of Olympus educational programs nationally based on customer needs and demand.
Assist with updating Continuing Education material and presentations at least once yearly with the most current information and best practice recommendations. Support safe and effective use courses on site to ensure all discussions remain on label and critique the event to identify areas to target for improvement through discussions with faculty, registered attendees, and other Olympus colleagues.
Establish and maintain a professional network of HCPs built on trust and respect. Support Professional Education and Grants workshops as needed.
Work in collaboration with Prof Ed team to create and present educational programs to customers and professional organizations.
Attend and speak at industry symposiums and professional conferences, as needed and appropriate.
Maintain expertise through communication and research as well as open discussions with other HCPs.
Support Regulatory Affairs in the complaint handling process as the customer interface to obtain information related to customer complaints and complete response letters to address complaints.
Interact with sales and marketing personnel on a regular basis as appropriate to help build a strong working relationship and network related to professional education. Achieve and maintain the highest levels of customer satisfaction when teaching educational programs.
Communicate effectively with all internal and external customers and maintain strict confidentiality for all communications on a NeedtoKnow basis.
Manage time and travel schedule in a manner that is conducive to the business, cost effective and efficient.
Perform other related duties as assigned.

Job Requirements:

REQUIRED QUALIFICATIONS:

Registered Nurse with BSN or Master's degree with current license/registration.
Minimum 5 years' experience as a Registered Nurse, preferably with experience in a health care, medical device, or pharmaceutical environment.
Minimum 3 years' experience in operating room and/or endoscopy or relevant experience an asset.
Experience as an educator in the operating Room or healthcare environment an asset.
Experience working in medical device or pharmaceutical company is an asset.
Current knowledge of best practices related to Olympus products and governing body standards and guidelines.
Ability to travel as necessary domestic and international up to 50%
Ability to operate a vehicle and a valid Driver's license is required.
Must be flexible to work occasional weekend.

PREFERRED QUALIFICATIONS:

Bilingual (French and English) and broad experience in nursing preferred.
Professional certification in Medical Lasers Safety is preferred.
Previous medical industry experience with clinical, sales support or marketing role at a leading healthcare company or provider preferred. Assist customer in their education needs on novel product/procedure for both routine and complex cases.
Excellent computer skills in Microsoft Office including Excel, Word, Power Point and other data analytics programs.
Strong presentation skills and ability to present to large groups required.
Excellent communication and interpersonal skills (verbal and written).
Selfmotivated with ability to work independently, multitask and efficiently manage priorities.
Demonstrated ability to support a team effort.
Ability to work under pressure in an ever changing and dynamic environment.
Strong problem solving, planning and organizational skills required.

_ We realize work isn't just a job to you._
It's a big part of your life, but