Technical Specialist, Onobarding - Vancouver, Canada - Ntirety

Ntirety

Verified Company

Vancouver, Canada

19 hours ago

Posted by:

Sophia Lee

beBee Recruiter

Description

COMPANY OVERVIEW:

When it comes to a cybersecurity crisis, the question is not if, but when it will happen - that's why Ntirety's mission to provide proactive compliant security is crucial in today's business landscape.

No matter what role or department you work in, being a part of Ntirety means supporting all of our different teams to help keep our clients protected and updated on the latest in cybersecurity.

POSITION PURPOSE:

The Technical Specialist is the technical resource to complete onboarding activities.

As the technical resource of the team this individual will be responsible for an array of customer projects, complex onboarding activities, and coordinate & execute customer-facing projects that are necessary for the business to complete.

The Technical Specialist is responsible for all technical portions of the project.

This individual will be performing the technical work or provide appropriate information to the SME team to complete their work in a timely fashion.

They will need to assist and coordinate the completion of any closed won opportunity.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Performs basic and complex provisioning tasks
Documents operational runbooks and other pertinent information that is required to provide daytoday support of our customers new/ upgraded environments
Lead the technical planning and technical implementation of onboarding
Ensure that all projects meet or exceed customer expectations.
Partner crossfunctionally with Customer Success, Sales, Product, Support, NetOps and other teams to deliver according to established project timelines.
Along with SMEs, participate and gather details in scoping calls for potential projects.

Requirements:

DESIRED MINIMUM QUALIFICATIONS:

Minimum of 5 years of professional server administration
Excellent verbal and written communication and problemsolving skills are required
Strong interpersonal and organizational skills
Expert knowledge of Internet and networking technologies
Proficient with virtual environments such as VMware, AWS Azure, and GCP
Assist in creating technical solutions for Dedicated Server clients such as upgrade and migration plans
Advanced server administration on Windows and Linux systems
Advanced public cloud administration
Advanced firewall administration and troubleshooting
Advanced load balancer configuration and troubleshooting
Ability to work independently or as a team to approach problems creatively and resolve them in an effective and timely manner
Bachelor's degree or equivalent work experience

PREFERRED SKILLS:

Microsoft
VMWare
VEEAM
Zerto
AWS

Solutions Architect

Professional
Azure

Solutions Architect

Professional
Google

Cloud Architect

Professional
Linux
RedHat Certified Systems Administrator

Benefits
Ntirety is an Equal Employment Opportunity / Affirmative Action Employer (EEO/AA).

Ntirety offers a competitive salary and benefits including Paid Time Off, FREE Medical to Employees, Dental, retirement plan with 401(k) match, and much more.

If you are interested in joining a profitable, growing, and dynamic company, we want to hear from you Ntirety is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, or any other classification protected by Federal, State or local law.