Office Administration - Stoney Creek, Canada - Mark it locates inc
5 days ago
Description
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Position Description:
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The staff member receives customer orders and allocates the projects to the Damage Prevention Technicians (Techs) based on availability and workload.
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Primary Responsibilities:_
- Receive and process requests for utility locate requests and schedule with Technicians
- Process, document and transmit information to coordinate the activities of the Techs
- Initiate, followup on and coordinate public locate reports that are required along with obtaining and organizing utility data from numerous external sources
- Keeping customers advised of the progress of their requests and transmitting the required reports to them on a timely basis.
- Handling and successfully resolving inquiries from customers and field staff
- Contribute to building and strengthening client relationships through superior customer service
Qualifications:_
- Professional attitude with excellent interpersonal and communication skills
- Excellent telephone manner
- Strongly organized, attention to detail and able to multitask
- Ability to problem solve in an often fast paced environment
- High school diploma required
- Proficient in MS Office products, specifically Excel and Word
- Excellent command of English language, both oral and written
- Proficient in QuickBooks to help with administrative work.
Salary:
$20.00-$22.00 per hour
Benefits:
- Commuter benefits
- Dental care
- Extended health care
- Life insurance
- Onsite parking
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Overtime pay
Application question(s):
- How many years using QuickBooks?
Education:
- Secondary School (required)
Experience:
- Administrative: 1 year (preferred)
Language:
- English (required)
Work Location:
One location
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