Product Support Sales Representative - Saskatoon, Canada - Finning Canada
Description
Company:
Finning Canada
Number of Openings:
1
Worker Type:
Permanent
Position Overview:
Reporting to the Product and Service Sales Manager, you will be primarily responsible for the growth in products and services sold by Finning to assigned customers in Saskatchewan.
Using a consultative selling approach, build profitable long-term customer relationships by selling products and services to support management of the customer's fleet to maximize productivity and reduce down time and cost per hour.
Job Description:
- Evaluate customer needs, promote and sell products and services to meet those needs and provide quality solutions to address customers' needs
- Develop and maintain client information and data utilizing Finning (Canada)'s CRM software and Product Improvement Program (PIP) to enable accurate market intelligence, pricing, estimates, and customer satisfaction
- Prepare accurate and timely forecasts, pricing, estimates and market intelligence of parts and service revenue targets for assigned customer base to ensure customer satisfaction
- Establish appropriate targets, goals and objectives that are aligned with corporate strategy
- To achieve profitable parts and service revenue based on corporate and territory targets
- Ensure all sales documents and customer agreements are completed in a consistent, accurate and timely manner
- Ensure proper territory coverage, account planning strategies and strong time management skills
- Develop and grow longterm strategic relationships with major accounts.
- Understand the competitor activity and utilize lost sales reporting
Qualifications:
- Proven sound mechanical knowledge of construction equipment
- Excellent organizational, communication and interpersonal skills
- Proven customer centricity and presentation skills
- Knowledge and experience with CRM platforms
- Understands and adheres to safety procedures and protocols
- Proficient in MS office package
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