Music School Receptionist - Vaughan, Canada - Rockstar Music

Rockstar Music

Verified Company

Vaughan, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

Rockstar Music is seeking a dynamic and skilled Music Lesson Coordinator to join our team of university-educated musicians, teachers, and recording industry professionals.

In this role, you will have the opportunity to work remotely and help oversee the daily operations of our music school, including selling music lessons to new students, providing exceptional customer service to current students, coordinating and scheduling lessons, assisting with social media and events, and addressing administrative issues.

As a Music Lesson Coordinator, you will have the chance to make a real impact on the growth and success of Rockstar Music by actively promoting our music lessons and building relationships with clients.

You will also have the opportunity to work with a supportive, fun, and creative community and enjoy a high degree of autonomy in your role.

Schedule:

Hours will require working some evenings, Saturday and Sunday. Scheduling may change to accommodate shifting business needs. Flexible working days/hours are required.**
Compensation:

Competitive salary plus quarterly bonuses
Full health and dental benefits
Opportunities to advance into a fulltime role
LOTS of training and support

Workplace Culture:

Lots of growth potential and rewards
A high degree of autonomy
A supportive, fun, and creative community that is enjoyable to work in.

Responsibilities:

Selling our music lessons to new students
Provide general information about the music lessons we offer
Providing warm and energetic customer service for our current students
Follow administrative systems and processes
Communicating with music teachers
Troubleshoot and resolve minor issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of about how our music lessons work
Take pride in being a part of our awardwinning brand
Music instrument playing or music education is not required or preferred. We are instead looking for dynamic individuals excited to work in a growthoriented company.

Ideal Skills & Experience:

An articulate, enthusiastic and warm personality.
Enjoy working with kids, parents, and creative adults, and watching them grow
Previous experience in customer service, sales or management preferred
An ability to sell themselves as well as our offerings. Selling our school on the phone to potential clients is one of the most important parts of this position.
A warm, enthusiastic phone demeanour. As we communicate with our students often by phone, we're looking for that GOLDEN VOICE, that sounds amazing on the phone with a great tone and excitement for our customers. If anyone has told you that your voice should be on the radio, we're looking for you
Strong memory
Ability to work alone
Ability to build rapport with clients
Ability to prioritize and multitask, keeping up with lots of details
Positive and professional demeanour
Excellent written and verbal communication skills

To Apply:
Please submit your CV on Indeed only.**To assist us in the screening process, when applying, please include the following in your cover letter:

Your customer service, sales or management experience or public
facing background

- what makes this position the best for you, your life, and your long-term goals

Your weekly availability.

Interviews will be conducted via Zoom. No phone calls or drop-ins, please.

We thank all applicants for their interest, however, due to the very large volume of applicants, only those selected for an interview can be contacted.

Thank you for your time and interest in working with Rockstar Music

Location: 9600 Bathurst Street, Vaughan, ON L6A 3Z8

Job Type:
Part-time

Salary:
$18.00-$22.00 per hour

Work Location:
In person