Bilingual Customer Experience Representative - Calgary, AB TC P
Only for registered members Calgary, AB TC P, Canada
1 month ago
Job summary
Join a supportive and inclusive work environment where teamwork, respect, and open communication are at the core of everything we do. A continuous focus on professional development with many opportunities for training & career growth.
Responsibilities
- Utilize standard procedures to achieve first call resolution when responding to customer inquiries and concerns.
- Provide exceptional customer support, generate orders and collaborate with Delivery Coordinators and Credit and Collections specialists.
- Build positive, collaborative relationships with all points of contact including customers, team members and management.
Qualifications
- Post-secondary degree or diploma or equivalent experience.
- Bilingual (French/English) is required.
- One (1) year previous customer service experience, preferably in a telephone contact environment.
Job description
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