IT Business Analyst - Mississauga, Canada - De Havilland Aircraft of Canada Limited

Sophia Lee

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Sophia Lee

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Description
The Organization

De Havilland Aircraft of Canada Ltd. ('DHC') is a proudly Canadian aerospace company currently transitioning its corporate headquarters to Calgary, AB.

DHC is undertaking a consolidation of its underlying subsidiary companies under a single brand currently offering engineering, aftermarket, new aircraft manufacturing, modifications, parts manufacturing and flight training.

DHC currently has approximately 1,200 employees based in BC, AB and ON as well as in markets and distribution hubs world-wide.

Our strong entrepreneurial spirit, together with a culture of empowerment, quality and innovation create opportunities to grow and succeed in an organization with a proud heritage and bright future.

Profile

Duties & Responsibilities

Determines operational and project objectives by studying business functions; gathering information; evaluating output requirements and formats
Define and document business functions and processes
Document stakeholder requirements and collaborate with all necessary stakeholders to determine scope items
Creates detailed Business Requirement Documents (BRD) and translate them into functional specifications
Test software based on De Havilland best practices and specifications
Analyzes the feasibility of, and develop requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users
Acts as the liaison between various employees, technology, and support teams
Assign tasks to internal teams and assist with schedule management
Analyze risks and opportunities
Monitor project progress and handle any issues that arise
Develop and maintain an effective work intake and management process
Follow the development, and release of processes, procedures and systems required to accomplish goals
Represent the team at various cross functional meetings and/or projects; promote existing and new programs and/or policies
Participate on teams or projects which recommend, coordinate, and implement changes and/or improvements to products or systems
Documenting and following up on important actions and decisions from meetings
Preparing necessary presentation materials for meetings
Providing administrative support as needed
Undertaking project tasks as required
Communicate with customers concerning issue escalation and established procedures
Manage critical issues to resolution
Perform other operational duties as required
Support the company's the vision and goals

Education and Professional Qualifications


Required education and experience:

Bachelor's degree or technical diploma from an accredited institution in Computer Science, Information Technology (IT) or related field
5+ years of IT experience working as a functional, Data, or Business Analyst
CCBA or CBAP from the IIBA


Required skills and abilities:

Solid understanding of business process and supporting technologies
Ability to effectively prioritize and execute tasks in a high-pressure environment
Demonstrated team player with ability to learn quickly
Demonstrated high level of self-motivation with a strong desire to solve problems
Excellent communication skills
Aptitude to understand and resolve complex issues, and excellent customer-service skills
Possess adaptability and change friendly attitude
Proven ability to get results with a 'can do' attitude in a fast paced and dynamic environment

At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation and disability, are encouraged to apply.

At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply.

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