Product Quality Manager - Ottawa, Canada - NOKIA

NOKIA

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Join us in creating the technology that helps the world act together
We are a B2B technology innovation leader pioneering the future where networks meet cloud.

At Nokia you will have a positive impact on people's lives and help build the capabilities needed for a more productive, sustainable, and accessible world.

Be part of a culture built on an inclusive way of working where we are open to your ideas, you are empowered to take risks and are encouraged to be fearless in bringing your authentic self to work.

The team you'll be part of
The pandemic has highlighted how important telecoms networks are to society.

Nokia's Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

The NI Quality team is looking for a Product Quality Manager (PQM) to join the team.

The NI business teams have a track record of producing excellent quality products and services and it would be up to the PQM to play a key role in continuing this level of performance.

The PQM role performs an independent quality assurance role with product development and support groups.

What you will learn and contribute to
Are you passionate about solving problems?

As part of our team, you will be:

_Providing leadership to the R&D development teams in ensuring compliance to processes and best practices, _

- _Providing effective quality reporting to product unit management and development teams, _
- _Promoting customer satisfaction and quality awareness throughout the organization, _
- _identifying key areas of improvement by performing process and product quality audits and root cause analysis reviews and act as a change agent to promote and deploy innovation development practices._
- _Creating and securing approval of project quality plans and project quality objectives, _
- _Coaching the project teams on quality/process issues and facilitating innovative solutions, _
- _Contributing to the effective execution of the Product Life Cycle (CREATE) and playing a key role to development C milestone reviews._
- _Supporting and executing the _NI _Quality Management System (QMS) for continuous improvement of product quality _
- _Conducting reviews and reports on projects quality KPIs and driving RCAs where needed._

Your skills and experience

Qualifications

Education:
Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering or equivalent.

Experience:
This position requires a highly motivated individual with skills and experience in the following:

Experience in Quality Management Systems and/or ISO 9001/TL 9000 standards
Experience in quality auditing techniques. Knowledge of JIRA audit management tool is an asset
Experience with JIRA DP tool is asset
Experience in facilitating change and process improvements within a complex organization
Familiar with telecommunication IP and/or Optical technology and products. Knowledge on Network Automation is an asset.
Experience in measurement definition and reporting. Knowledge of TL 9000 metrics is an asset
Knowledge of Nokia BCP and NSA processes and tools is an asset
Knowledge of information security, ISO 27K and DFSEC is an asset
Knowledge of ISO 14K and/or 45K is an asset

Competencies

Self starter with demonstrated leadership, initiative, flexibility, and team spirit.
Ability to interface and effectively influence at all levels of the organization.
Ability to work independently and in a team environment
Excellent communication, leadership & team building skills.
Strong results orientation.

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:

One of the World's Most Ethical Companies by Ethisphere
Gender-Equality Index by Bloomberg
Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people

Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.