Branch Manager - Victoria - Waypoint

    Waypoint
    Waypoint Victoria

    1 hour ago

    Description

    POSITION OVERVIEW

    The Branch Manager, Auto Insurance will be accountable for the success of the branch by ensuring all staff are equipped with the resources and knowledge needed to provide excellent customer service. The individual in this role will constantly think of new ways to motivate their staff, in turn boosting sales, clientele, and reputation in the community they serve. This role provides an opportunity to work closely with the Auto insurance leadership team to make an impact in people's lives, both internally and externally.

    This is an on-site role at the Fairfield branch. Occasional travel to regional offices in the Lower Mainland and/or Vancouver may be required.

    RESPONSIBILITIES:

    BRANCH & AUTO INSURANCE MANAGEMENT

    • Oversee day-to-day operations of the branch, ensuring alignment with industry regulations and internal policies.
    • Address branch client requests and complaints in a timely manner, engaging in the proper investigation, communication, and solutions, and using the feedback to action on positive changes to our client experience training.
    • Monitor financial numbers of the branch, and work with leadership and branch supervisory team to develop, increase, and improve sales, retention, and market share.
    • Track and analyze key performance indicators (KPIs) and sales, implementing improvement plans where necessary.
    • Establish and maintain effective purchasing procedures. All purchases should involve multiple vendor bids in collaboration with several branches to ensure cost-effective prices and economies of scale.
    • Work with other departmental managers on ad-hoc projects related to the strategic objectives of the Auto insurance department and/or company-wide initiatives.
    • Stay up to date with industry standards, policies, and news, ensuring compliance with the applicable regulations.

    CROSS-FUNCTIONAL COLLABORATION

    • Liaise with other branches and insurance departments in the organization to ensure seamless operations and unified customer service experience.
    • Collaborate with other auto insurance managers and the senior leadership team to develop processes and workflows that optimize client service, efficiency, productivity, and customer satisfaction.

    PERSONNEL MANAGEMENT

    • Lead, mentor, and develop a team of auto insurance professionals, fostering a culture of collaboration and continuous improvement.
    • Provide the necessary tools, information, and knowledge to empower personnel to work effectively, serve customers, and uphold company objectives.
    • Prioritize creating a safe working environment for all branch employees, taking necessary precautions to maintain safety standards and ensuring they are familiar with safe working practices and accident procedures.
    • Facilitate resolution of conflicting objectives and encourage respectful communication between employees and departments.
    • Prepare annual, monthly, and weekly plans and ensure clarity regarding everyone's role towards achieving branch goals, with deadlines, monitoring of compliance, and deadline achievement (e.g. sales targets, referral targets, and client reviews).
    • Fulfill supervisory responsibilities in alignment with organizational policies and relevant laws. This includes interviewing, hiring, and training employees; assigning and directing work; conducting performance appraisals; recognizing achievements and addressing concerns.

    Additional duties and responsibilities may be added during the course of employment.

    Requirements:

    • Level 2 BC General Insurance license.
    • A minimum of 4 years of experience in auto insurance.
    • Previous experience in a leadership or management role is an asset.
    • Possess refined interpersonal and communication skills, enabling you to build strong relationships with clients and colleagues.
    • Exhibit proficiency in working within a team environment and managing diverse tasks.
    • Strong organizational skills, attention to detail, and ability to manage workload effectively.
    • Sales-focused with the ability to motivate and encourage staff to go above and beyond.

    Navacord is actively committed to supporting diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply.

    The salary range for this role is $60,000 to $70,000 per year. Compensation is determined by a combination of factors including a candidate's experience, job-specific knowledge, and skills. Internal equity to ensure fairness across the organization and region/location is also considered.

    Qualified candidates are invited to email their resume and cover letter to: bc.careers@navacord.com.

  • Work in company

    Branch Manager

    Only for registered members

    We're looking for a community driven leader to give direction, guidance and coaching to the Branch employees to continue providing and enhancing execeptional service for our members. As Branch Manager, you'll use your many skills to lead the Branch and provide Coast Capital's sty ...

    Victoria, British Columbia

    1 month ago

  • Work in company

    Branch Manager

    Only for registered members

    +Job summary · The Branch Manager, Auto Insurance will be accountable for the success of the branch by ensuring all staff are equipped with the resources and knowledge needed to provide excellent customer service. · ...

    Victoria $60,000 - $70,000 (CAD)

    2 weeks ago

  • Work in company

    Branch Manager

    Only for registered members

    Guides and directs employees to deliver exceptional service to customers and prospects. Understands customer needs for sales and service in the best interests of the customer. · ...

    Victoria, British Columbia

    1 month ago

  • Work in company

    Branch Manager

    Only for registered members

    Guides and directs employees to deliver exceptional service to BMO customers and prospects. Understands customer needs to provide sales and service in the best interests of the customer. · ...

    Victoria $69,000 - $129,000 (CAD)

    1 month ago

  • Work in company

    Branch Manager

    Only for registered members

    Guides directs and coaches employees to deliver exceptional service to BMO customers and prospects Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer Advises customers on products and strategies that meet their f ...

    Victoria $69,000 - $129,000 (CAD) Full time

    1 month ago

  • Work in company

    Branch Manager

    Only for registered members

    We are looking for a Branch Manager to lead our local branch operations and project management teams. The ideal candidate will have strong leadership skills, a proactive and results-driven mindset, and experience in the restoration industry. · ...

    Victoria, BC

    1 month ago

  • Work in company

    Branch Manager

    Only for registered members

    +Job summary · Create a vision and objective, leading your team to hit your branch goals and capitalize on financial cross-sales. · +ResponsibilitiesCreate a vision and objective. · Plan schedules. · ...

    Victoria

    1 month ago

  • Work in company

    Branch Manager

    Only for registered members

    We're looking for a community driven leader to give direction, guidance and coaching to the Branch employees to continue providing and enhancing execeptional service for our members. · ...

    Victoria $95,900 - $124,700 (CAD)

    1 month ago

  • Work in company

    Branch Manager

    Only for registered members

    Join easyfinancial, the consumer lending driver behind goeasy's rapid growth. · We're proud to be recognized for it. We've earned prestigious accolades including being named one of Canada's Top Growing Companies, · certified as a Great Place to Work and recognized among the Best ...

    Victoria, BC

    1 month ago

  • Work in company

    Branch Manager in Transition

    Only for registered members

    +Anchored in our purpose to help clients achieve their financial goals, Odlum Brown has remained an independent, full-service investment firm for over 100 years. · ...

    Victoria, British Columbia

    1 month ago

  • Work in company

    Branch Manager

    Only for registered members

    We're looking for a community driven leader to give direction, guidance and coaching to the Branch employees to continue providing and enhancing execeptional service for our members. · ...

    Saanich $95,900 - $124,700 (CAD) Full time

    1 month ago

  • Work in company

    Branch Manager in Transition

    Only for registered members

    We are seeking a dynamic and experienced leader to succeed the current Branch Manager for the Victoria office.This leadership role requires building trusted relationships with advisors and key stakeholders. · Foster a high-performance culture aligned with our values. · Serve as a ...

    Victoria $100,000 - $125,000 (CAD)

    1 month ago

  • Work in company

    Branch Manager in Transition

    Only for registered members

    Odlum Brown is seeking a dynamic and experienced leader to succeed the current Branch Manager for the Victoria and Courtenay offices. · Lead 30+ Investment Advisors across the Victoria and Courtenay offices · ...

    Victoria, BC VW L

    1 month ago

  • Work in company

    Branch Manager Trainee

    Only for registered members

    The Branch Manager Trainee guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects.Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. · ...

    Victoria $56,000 - $103,500 (CAD)

    1 month ago

  • Work in company

    Branch Manager Trainee

    Only for registered members

    This job entails guiding and directing employees to deliver exceptional service to customers and prospects. The successful candidate will be responsible for understanding customer needs, providing sales and service in the best interests of the customer, advising on products and s ...

    Saanich $56,000 - $103,500 (CAD) Full time

    1 month ago

  • Work in company

    Branch Manager Advice, Sales

    Only for registered members

    A Branch Manager will assume responsibility for the overall success of the branch by working to meet financial objectives related to the profitable growth and retention of the branch's personal and business portfolio. · ...

    Victoria

    1 month ago

  • Work in company

    Branch Manager Advice Sales

    Only for registered members

    We are seeking a Branch Manager to assume responsibility for the overall success of the branch by working to meet financial objectives related to the profitable growth and retention of the branch's personal and business portfolio. · As a Branch Manager, you will be passionate abo ...

    Victoria

    1 month ago

  • Work in company

    Branch Manager Advice Sales

    Only for registered members

    Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · ...

    Victoria, BC

    1 month ago

  • Work in company

    Branch Manager Advice Sales

    Only for registered members

    +Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · +You are in a key leadership role that is recognized by the Bank with a comprehensive compensation plan. · Ability to make a lasting impact on both the branch staff and the c ...

    Victoria $109,400 - $214,200 (CAD)

    1 month ago

  • Work in company

    Branch Manager Advice, Sales

    Only for registered members

    Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · Be passionate about leading and developing a team that will build and strengthen existing and new customer relationships by providing financial advice · ,Coodinate with the Ba ...

    Victoria, BC VW T

    1 month ago

  • Work in company

    Branch Manager

    Only for registered members

    We are currently seeking a Branch Manager to join our team. · The Branch Manager is responsible for developing and directing the growth strategy and service portfolio goals for their assigned branch. This includes promoting assigned branch and First West within the community; pro ...

    Mill Bay

    3 weeks ago

Jobs
>
Branch manager
>
Jobs for Branch manager in Victoria