Senior Google Technical Support Lead - Hamilton, ON, Canada

Only for registered members Hamilton, ON, Canada

2 days ago

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Job summary

We are seeking a Google Technical Support Lead to serve as a senior technical resource within our Managed Services division. This role acts as the primary technical point of contact for key clients running mission-critical workloads on Google Cloud Platform (GCP), with a strong focus on AI-enabled environments.

Responsibilities

  • Act as the technical owner for client GCP environments, including IAM, networking (VPCs), security controls, and compliance.
  • Monitor system health, uptime, and performance, serving as the primary escalation point for cloud-related incidents and performance issues.

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