Case Manager - Canada - Immigrant Services Society of BC

Immigrant Services Society of BC

Verified Company

Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Summary:

Reports to the Manager, Job Quest Program

Responsibilities:

Provides career planning and job search assistance, including developing job searchrelated documents including eportfolios and portfolios.
Facilitates the development of a realistic action plan, resumes and other tools for the employment and/or further training of the client based on identified skills/interests, key work experience, and labour market needs, and secures client commitment to, and support for the action plan.
Provides individual counselling and remote service delivery (online) as needed.
Conducts appropriate group interventions and information workshops on relevant topics, ensuring that lessons plans are prepared and delivered consistent with program curriculum.
Conducts service eligibility and needs assessment.
Participates in all client recruitment and screening and program marketing activities. Provides program information to training service providers and referring agencies as requested.
Provides referrals to skills upgrading services, and job search training and assistance.
Coordinates enrolment and payment for externals services.
Monitors the progress of clients towards achieving their employment and/ or training goals and provides ongoing support until the client's action plan is completed. Provides followup services for clients deemed to be selfsufficient. Consults with the Manager regarding any unresolved issue/ problem.
Prepares and maintains appropriate records and prepares necessary reports on each client.
Participates in developmental activities for curriculum, lesson plans and handouts for the program.
Builds and maintains positive relationships with ISS_of_BC staff, prospective employers, resource persons, community agencies and educational institutions.
Keeps abreast of developments in the local labour market and trends in the employment/ career counselling area.
Collects, updates, and maintains client data as required.
Performs other related duties as required.

Qualifications:

Skills and Abilities:

Ability to communicate effectively in both written and oral English.
Demonstrated crosscultural counselling abilities.
Demonstrated ability to facilitate workshops and small groups.
Demonstrated ability to conduct individual case management services in person and online
Knowledge of local labour market issues, especially those related to ESL immigrant clients.
Ability to obtain and maintain a clear BC Criminal Record Check.
Ability to operate related equipment.
Physical ability to carry out the duties of the position.

ISSofBC's mission and values emphasize inclusivity and recognition of individuals' unique talents. In recruiting and developing our staff, we see strength in diversity of backgrounds, lived experiences, and identities. We welcome and encourage applicants who bring new perspectives and experiences to our team.
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Closing Date:
open until filled

Role Salary Range:
$24.75- $32.35 per hour

Expected Starting Range:
$ $26.27. Dependent on education, training, experience, and internal equity. Wage grids are reviewed annually.
Applicants must be eligible to work in Canada. We thank all applicants; however, only those shortlisted will be contacted for an interview.