Receptionist - Carleton, Canada - Symphony Senior Living Orleans

Symphony Senior Living Orleans
Symphony Senior Living Orleans
Verified Company
Carleton, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

Responsible to:
General Manager, Assistant Executive Director, Business Office Coordinator or Administrative Assistant

General Description:
The Clerical Receptionist performs clerical and reception duties along with assisting the Administrator and the Administrative Assistant.

Qualifications:

Must have a minimum of Grade 12, ability to answer phones and transfer calls, Microsoft Office Suite - especially Word, Excel and Outlook.

Pleasant mannerism, neat appearance, and good teamwork skills.

Available to work various hours on a call-in basis and some coverage for vacation or sick leave for other office staff.


Duties:


  • Answer the telephone within three rings and transfer appropriately.
  • Good Customer Service skills, particularly with Walkin Inquiries as well as residents and their families and friends.
  • Answer General Inquiries and make an effort to fill out inquiry records and tracking sheets.
  • Take information from Inquiries for the Retirement Community and book tours when possible.
  • Become knowledgeable in marketing procedures and able to follow through with them and assist CRC Team.
  • Assist with resident move in procedures.
  • Prepare temporary or permanent contracts as needed.
  • Record, type, distribute and file minutes of committee or team meetings.
  • Familiar with frequently used forms and know where to find a master to make copies or find on the computer to make changes as needed.
  • Familiar with all corporate policies and procedures.
  • Prepare mail for posting; opens mail and distributes mail as required.
  • Able to order, receive and control office supplies / code invoices for processing / and maintain related accounts payable information as required or requested by Head Office.
  • Maintains all office records pertaining to residents and staff in established filing protocol
  • Performs typing services for all departments.
  • Receive and store safely resident's monthly payments, cash or cheques.
  • Able to operate office equipment such as printers, fax and copiers, etc.
Carries out other duties as assigned by the General Manager.

  • Proficient on some form of computer billing / accounting systems.
  • Understanding of the Maintenance Work Order system.
Must be able to communicate in English (written, verbal, reading)


Working Conditions:

  • Must be able to deal with exposure to dust during performance of duties and work safely with cleaning compounds
  • Lifting alone, maximum 40 lbs lbs. usual) as a minor job function.
  • Pushing/pulling using wheeled equipment such as carts, trolleys, maximum 100 lbs Lbs. Usual) as a minor job function
  • Stretching/reaching on a regular frequency throughout the shift, as a minor job function.
  • Walking with possibility some upstairs walking, up to 3 hrs. Maximum (12 hrs. Usual) as a minor job function
  • Standing for lengths of time, up to 3 hrs. Maximum (12 hrs. usual) as a minor job function
  • Bending/stooping on a regular frequency throughout the shift, as a major job function
  • Crouching/kneeling for short periods of time as a minor job function
  • Carries and transports objects of various sizes, to a maximum of 25 lbs lbs. Usual) as a major job function
  • Sitting on a regular frequency throughout the shift, as a major job function.
  • Must be able to continuously move during working hours
  • Varying lumbar and cervical rotation, as well as shoulder reaching
  • Wrist must be capable of moving in all planes
  • Various forms of grip, pinching and finger dexterity required

COVID:

  • Must be willing to receive or have received the COVID vaccine.
  • Negative COVID test result prior to commencing employment.
  • Should there be an outbreak, must be able to carry out their duties.

Job Type:
Part-time

Part-time hours: 12-16 per week


Salary:
From $16.17 per hour


Benefits:


  • Casual dress
  • Onsite parking

Schedule:

  • 8 hour shift
  • Evening shift
  • Weekend availability

Ability to commute/relocate:

  • Carleton, ON K7C 4S4: reliably commute or plan to relocate before starting work (required)

Education:


  • Secondary School (preferred)

Experience:


  • Front desk: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language:


  • Mandarin (preferred)

Shift availability:

  • Day Shift (preferred)

Work Location:
One location
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