project manager - Toronto, Canada - City of Toronto

Description

Job ID: 45126

• Job Category: Project Management
• Division & Section: Corporate Real Estate Management, Corporate Security
• Work Location: 399 The West Mall, Toronto ON M9C 2Y2
• Job Type & Duration: Full-Time Permanent vacancy
• Salary: $101, $131,222.00
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Qualified List will be established to fill select as applicable, permanent and temporary positions.
• Number of Positions Open: 1
• Posting Period: 14-Mar-2024 to 28-Mar-2024

Job Summary:

To initiate, plan and oversee complex, multi-disciplinary projects and initiatives in the division. To provide leadership, supervision, and expert guidance in the execution of projects and initiatives identified as priorities for the Division.

Major Responsibilities:

• Develops and implements detailed plans and recommends policies regarding program specific requirements.
• Supervises, motivates, trains and develops assigned staff, ensuring effective teamwork, high standards of work quality, organizational performance, continuous learning and encourages innovation in others.
• Supervises the day to day operation of all assigned staff including the assigning and reviewing of work.
• Participates in the recruitment, development and retention of highly qualified Project Coordinators
• Participates as a member of the management team by providing strong strategic project and operational direction, leadership and input related to goal setting and organizational change.
• Develops and supports strategic plans and projects to meet Corporate Security's goals and objectives.
• Manages assigned projects, ensuring effective teamwork and communication, high standards of work quality and organizational performance and continuous learning.
• Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
• Ensures that the project expenditures are controlled and maintained within approved budget limitations.
• Oversees multi-disciplinary team to oversee the delivery of high-quality project management services on divisional projects.
• Conducts research, identifies stakeholder requirements and analyzes business processes for opportunities to optimize operational efficiencies, effectiveness and service delivery to clients.
• Anticipates, analyzes and identifies organizational and program delivery impacts of emerging issues and activities; recommends innovative divisional solutions using sound professional judgment, conflict resolution and negotiation skills to successfully manage sensitive and controversial matters.
• Performs service level adjustment scenarios and participates in meetings which may involve highly confidential strategic, operational or labour relations issues such as restructuring, downsizing, and contracting out.
• Responds to emergency and priority situations by anticipating problems, making decisions and deploying appropriate financial and human resources.
• Oversees and evaluates the work performance of external service providers with respect to quality, timeline, cost and completion of required tasks.
• Identifies and recommends approaches for addressing program/activity gaps and issues, ensuring alignment with other City and divisional priorities and objectives.
• Monitors work output, reviews project deliverables and ensures project staff and divisional stakeholders complete assigned deliverables on time, on schedule and on budget and at quality standards.
• Develops and implements project control systems, procurement oversight, cost evaluation methodologies, performance evaluation criteria, in accordance with approved corporate policies and guidelines. Reviews, evaluates and recommends detailed project plans and project deliverables to Director/Manager including the overall scheduling of projects and reports on the status of all subprojects and ensures City
• obligations are met and are in compliance.
• Manages and reports sub-project progress to senior management with respect to technology, staffing level, costs, schedules, and operations.
• Prepares, develops and negotiates agreements with suppliers, contractors, other divisions, partner organizations, agencies, and community groups.
• Develops and manages requests for proposals/quotations in accordance with the City's policies and procedures and manages evaluation and selection processes and contracts with suppliers.
• Ensures compliance with contractual agreements, project charters and legislative requirements.
• Manages contentious issues regarding projects, ensuring follow up documentation, corrective action and implementation of preventative strategies.
• Negotiates and implements innovative solutions to complex project challenges involving multiple stakeholders to achieve assigned objectives.
• Develops, coordinates and approves effective communication activities for all levels of staff in the division to ensure the strategic plan is widely understood and paramount in all strategic and day-to-day decision-making.
• Communicates any potential situations of political and/or media attention; makes recommendation on courseof action and ensures the Director/Manager is apprised of issues impacting the service delivery of the projectand any potential impact on divisional operations.
• Conducts and/or coordinates appropriate training and communication to staff undertaken with respect to events/projects policies and procedures and making revisions as necessary.
• Ensures the quality of work and service meets corporate and divisional standards and employees are trained to perform work in compliance with all legislative regulations the apply, such as Accessibility for Ontarians with Disabilities Act (AODA), Workplace Hazardous Materials Information System (WHMIS), Technical Standards and Safety Authority (TSSA), Fire Code, Electrical Code and the Occupational Health & Safety Act (OHSA), etc.
• Represents the division in meetings with a wide and diverse range of internal and external stakeholders, City Divisions, community groups, agencies, senior staff, and elected officials.
• Cultivates and retains strategic relationships with corporate representatives, media partners, local businesses, politicians from three levels of government and internal senior level management.
• Develops briefing notes and reports to senior management, Committees and Council.

Key Qualifications:

1. Post-secondary education in a relevant professional discipline or an equivalent combination of education and/or relevant experience.
2. Considerable experience in leading complex projects, including developing and implementing formal project plans, managing deliverables and developing risk mitigation plans.
3. Experience in leading projects in the corporate security field.
4. Experience establishing and maintaining effective partnerships with diverse internal and external stakeholders, and undertaking public and stakeholder consultation.
5. Experience in designing and implementing programs or policies in the human services field.
6. Experience supervising staff, teams, committees or work groups.
7. Knowledge of housing and/or tenant support, with an understanding of multi-tenant housing (rooming houses) and the impact on communities an asset.
8. Excellent oral communication, writing, presentation and interpersonal skills, to deal effectively with business unit staff, and senior management, and communicate information in a manner that is understandable to a wide range of individuals.
9. Strong administrative skills with highly developed facilitation and problem-solving abilities.
10. Strategic, analytical and conceptual thinking skills, with the capacity to understand operating
11. and policy issues and the ability to develop recommendations that advance the organization and improve service to clients/customers.
12. Proven ability to be flexible and to thrive in a fast-paced creative environment with frequent and competing deadlines, multiple tasks and high performance expectations and to set and exceed goals
13. Interpersonal, consensus building, consultation, facilitation and negotiation skills.
14. Knowledge of relevant software applications including the Microsoft Office suite and Vision.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City's commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City's Hiring Policies and Accommodation Process.