Customer Service Representative - Calgary, Canada - Holman

Holman
Holman
Verified Company
Calgary, Canada

3 days ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Holman is currently looking for a
Customer Service Representative in our
Calgary location.


What will you do?

  • Develop and maintain strong relationship with assigned client portfolio (all B2B)
  • Responsible for the daytoday management of client's fleet
  • Provide vehicle recommendations & place vehicle orders
  • Provide rate quotes
  • Manage license, cards & billing requests
  • Update & maintain client profiles and policies
  • Attend manufacturer presentations
  • Work with client to strategically identify efficiencies through technological reporting
  • Collaborate with the rest of the organization to deliver exceptional client service inside and out

What are we looking for?

  • University degree or postsecondary diploma / certificate an asset
  • 35 years B2B direct client service experience, preferably in the fleet industry
  • Proficiency in MS Office Suite
  • Excellent communication skills; bilingualism is an asset

What we offer?
Benefits include competitive pay and bonus, health, dental and life insurance, 100% tuition reimbursement based on grade performance, Group RRSP, on the job training and development and much more


Job Types:
Full-time, Permanent


Pay:
$60,000.00 per year


Benefits:


  • Company events
  • Dental care
  • Employee assistance program
  • Paid time off
  • Tuition reimbursement
  • Vision care
  • Work from home

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:


  • Customer service: 2 years (preferred)
  • B2B: 1 year (preferred)
- corporate: 1 year (preferred)


Work Location:
Hybrid remote in Calgary, AB T2G 5C3
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