Leader Clinical Services, Delivery - Surrey

Salary · The salary range for this position is CAD $ $85.62 / hour · Job Summary · Join us on an exciting project and make history  · The New Surrey Hospital and BC Cancer Centre is a landmark project.  Located on a greenfield site, this project will be the first net new hospita ...

Job description

Salary

The salary range for this position is CAD $ $85.62 / hour
Job Summary

Join us on an exciting project and make history 

The New Surrey Hospital and BC Cancer Centre is a landmark project.  Located on a greenfield site, this project will be the first net new hospital in BC in nearly 20 years.  If you are passionate about leadership, innovation and project management, we want you to bring your outstanding skills to our team. 

The project is complex and involves the integration of a community hospital with a regional cancer centre under one roof.  This future focused hospital promises to be progressive not only in its clinical care delivery but also in its infrastructure design. When complete, the new facility will feature key acute care services including virtual health, inpatient, outpatient, emergency and surgical services integrated with a cancer centre focused on cancer care, treatment, research and education. 

Are you passionate about making a difference? Are you innovative, energized by ever-new challenges, and the opportunity to do things differently? Bring your expertise in strategic leadership and transformational change to this role as Clinical Leader, Project & Change Management. This is your opportunity to apply creativity, skill, intuition and perseverance to inspire, and get results. To build something big. Something meaningful for tomorrow. And to create lifelong memories and relationships along the way. Join us. 

Position Highlights 

Are you passionate about leadership, program planning and establishing excellence in the clinical field? If so, bring your operational knowledge of inpatient and outpatient clinical services to this senior Leader role. As a leader, you will be responsible for the successful implementation of clinical project deliverables which incorporate new service and care delivery models and programs which are well-defined, operationally feasible, appropriately resourced and effectively implemented. As an advocate for clinical operations, you will also liaise with clinical operations professionals in the development of the functional clinical space.

Build your career experience as you: 

• Ensure project objectives are accomplished through effective clinical project planning, integration, implementation, management, and commissioning transition initiatives. 
• Lead and development support  and clinical service delivery plans for operationalizing service requirements. Work closely with clinical and operations teams including physicians, clinical leaders and other health care providers to identify and plan program and service requirements and to review and integrate models of care, clinical standards and operational guidelines for each of the assigned clinical service area. 
• Develop  integrated project charters, schedules and work plans to ensure successful implementation. 
• integrate  clinical planning and decision-making with the equipment and IM/IT planning components of the project. 
• Negotiate and facilitate consensus with key partners such as FH leadership, Project leaders, contractors, and vendors. 
• Prepare recommendations on clinical services/program structure and resources required for approval; develops status reports, scope changes or decision requests as required. 
• Provides overall leadership, direction and supervision to assigned team members using effective management and leadership techniques including coaching, mentoring, skill and leadership development, performance management and team building.
• Build strong relationships with the team, vendors, stakeholders, & ensure the delivery of effective, client-focused services 

We will be looking for you to have the following: 

• Master's degree in a health related discipline. 
• Seven (7) years recent related experience in dynamically more complex management roles in a clinical (hospital) related area.
• Five (5) years recent operational experience in health care project planning/development with a focus on acute care service planning, integration and/or redesign 

An equivalent combination of education, training and experience may be considered. 

This Regular Full Time opportunity will be based out of our project site office at 18050 James Hill Drive in Surrey, BC. 

We are proud of the innovation, dedication, teamwork and tenacity of our physicians, employees and volunteers. More than any building or technology, it's our people who make Fraser Health distinct.  We value diversity in the work force and aim to maintain an environment of Respect, Caring & Trust.  

Apply now to find out more about this role including our competitive salary and benefits packages, many opportunities for advancement within the organization and to learn about the exciting strategic direction and growth of Fraser Health 

Connect with us

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields. Fraser Health offers opportunities for career growth and advancement and competitive benefits, including but not limited, to:  

• Start earning up to four weeks of vacation in your first year
• Comprehensive 100% employer paid benefits
• Immediate enrollment in a defined municipal pension plan
• 87% maternity top-up
• 50% subsidy on TransLink passes

    *Eligibility based on employment status    

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.

Connect with us on our Careers social channels where you'll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members

You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | X

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Leader Clinical Services, Delivery & Implementation is accountable to provide leadership, direction and oversight for clinical program planning, development, implementation and evaluation consistent with the vision and goals of the Redevelopment and Major Capital Projects and which support Fraser Health's overall care needs.

Accountable for the development of a strategy which facilitates physician, patient and family engagement; the development of a comprehensive clinical service plan; the design and integration of clinical services to achieve desired clinical outcomes, and the evaluation of overall clinical program performance.

Ensures the successful implementation of clinical project deliverables which incorporate new service and care delivery models and programs which are well defined, operationally feasible, appropriately resourced and effectively implemented. Develops, leads and facilitates relationships with all levels of management and clinical leadership including clinical operations, project management, equipment procurement and information technology.

Acts as an advocate for clinical operations and a liaison to clinical operation professionals in the development of functional clinical space; participates in the development of strategic and operational planning; coordinates and works closely with clinical leadership teams, physicians, community representatives, internal/external stakeholders and public and private partners including consultants/consultant teams. Responsible for staff recruitment, management and performance with corresponding budgetary accountability.

Responsibilities

1. Accountable to lead, direct and oversee clinical program planning, development, implementation and evaluation to ensure the development of strategies consistent with the vision of the site's Major Redevelopment Project, MOH and Fraser Health's overall care objectives.


2. Ensures project objectives are accomplished through effective clinical project planning, integration, implementation, management, commissioning and transition initiatives. Ensures site platforms are integrated with clinical planning and implementation processes.


3. Leads and plans the process for the development of all clinical and clinical service delivery plans to identify current and future program service requirements. Works closely with clinical and operations teams including physicians, clinical leaders and other health care professionals to identify and plan program and service requirements and to review and integrate service delivery models, clinical standards and operational guidelines for each of the assigned clinical services.


4. Leads the process for developing, confirming and delivering the clinical specifications; ensures integration of clinical planning and decision making with the equipment and IM/IT planning components of the project.


5. Provides direction on the development of integrated project charters, schedules and work plans to ensure successful implementation. Leads the development of detailed operational plans for clinical services and programs; prepares operational policies, staffing requirements, operating budgets and equipment requirements to ensure responsible and effective care delivery systems and services.


6. Prepares recommendations on clinical services/program structure and resources required for approval; develops status reports, scope changes or decision requests as required.


7. Negotiates and facilitates consensus with key stakeholders such as Integrated Redevelopment Operations Committee (IROC), FH leadership, Project leaders, contractors, and vendors.


8. Leads and provides operational management and supervision of assigned staff such as project planning leads, project managers, project coordinators and other designated staff. Directs and supports teams throughout the project duration to ensure deliverables are established and met. Collaborates with Chief Clinical Planner, Project Management Office and Core Team leaders/members to achieve project deliverables.


9. Develops, monitors and manages the project budget and ensures timelines and budgets are adhered to. Develops clear communication channels including; decision matrices and risk escalation processes.


10. Manages project resources with regular status reporting to the Chief Planner, Project Management Office and other stakeholders as appropriate. Utilizes standard project management tools, methodologies, templates and risk mitigation plans for tracking and reporting progress.


11. Participates in the overall procurement process which includes RFI's, collaborative meetings, design development and Request for Proposals (RFP) evaluation processes.


12. Develops and maintains effective relationships with multidisciplinary teams and with corporate support teams such as Infection Prevention & Control, Work Place Health and HR.


13. Liaises and works with various stakeholders and Fraser Health Communications to develop communication strategies regarding service delivery changes; prepares and presents to various groups on project status or issues.

Qualifications

Education and Experience

Master's degree in a health related discipline plus ten (10) years recent related experience in progressively more complex management roles in a clinical related area, including five (5) years recent operational experience in health care project planning/development with a focus on acute care service planning, integration and/or redesign; or an equivalent combination of education, training and experience.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Demonstrated experience in leading and implementing clinical initiatives within a complex acute health care environment, including experience in change management initiatives.


• Sound working knowledge of clinical planning concepts, preferably with a strong focus on clinical planning, design, implementation, integration and evaluation of services. Ability to review and synthesize evidence-based research.


• Demonstrated ability to define, lead, plan, direct, manage, implement and evaluate clinical programs and processes in collaboration with a variety of stakeholders.


• Experience working within a capital project environment on project redevelopment initiatives, supplemented with knowledge/experience to develop business plans is a preferred/desired asset.


• Demonstrated ability to establish project timelines and milestones; ability to facilitate and negotiate a variety of issues and achieve consensus among shareholders.


• Demonstrated leadership skills with proven ability to bring about change in a proactive manner and in working with an interdisciplinary team as well as with clinical leaders.


• Experience in leading and managing a team of professionals including managing budget and HR processes.


• Demonstrated ability to work effectively under pressure with changing priorities and deadlines.


• Proficiency in the use of a personal computer and applicable software applications including Microsoft project, excel, power point, access and word software. Demonstrated oral, written and presentation skills.


• Proven ability to develop and maintain effective working relationships with others both internal and external to the organization.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka'pamux Nations and is home to 32 First Nations within the Fraser Salish region.
 
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.
 
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health's hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
 
Together, we are the heart of health care.
 
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IMPORTANT: Recruitment scam warning
Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.