Client Support Worker - Grande Prairie - Theseed

    Theseed
    Theseed Grande Prairie

    6 days ago

    Full time $36,000 - $52,000 (CAD) per year *
    Description

    Overview


    Job Category: Community Impact and Programs

    Requisition Number: CLIEN001922

    Apply: Apply now

    Location: Grande Prairie (Showing 1 location)

    Employment Type: Part time
    Schedule: Saturdays and Sundays 7:00 a.m. to 3:30 p.m.
    Reporting to: Senior Director of Affordable Housing and Property Management
    Number of Positions to Fill: 1
    RFR #: 1894

    The Mustard Seed is committed to helping individuals experiencing homelessness transition toward and maintain sustainable and healthy lifestyles. The Client Support Worker at The Mustard Seed provides a safe and supportive environment to all residents. Reporting to the Housing manager, the Client Support Worker is responsible for ensuring the physical, emotional, social, and spiritual well-being of the residents in our Client Support Worker program. The position works collaboratively with support systems to encourage resident independence, community engagement and housing stability.

    Duties and Responsibilities

    • Connect with a specified group of residents living in supportive housing on an on-going basis to assist in building the skills of daily living
    • Support the working relationship between the resident and their support network
    • Refer the resident back to their Case managers whenever possible/necessary and ensure there are clear lines of communication with outside organizations who serve the residents
    • Refer residents to The Mustard Seed services and collaborate with those services
    • Provide information about community supports
    • Document resident interactions, resident referrals, progress and any change in behaviour
    • Complete incident reports and daily logs in a timely manner
    • Welcome and support volunteers when necessary
    • Host community events
    • Engage in intentional interaction with residents to build rapport and foster community
    • Cover Front Desk for patrols and breaks
    • Complete required training (e.g. First Aid, SafeTALK, Non-violent) and attend meetings
    • Adhere to all policies and procedures; this includes Health & Safety and HR policies and procedures
    • Other duties may be assigned

    Minimum Qualifications and Skills

    • Diploma or an undergraduate degree in related field
    • Minimum of 1 year of experience working with marginalized individuals
    • Passionate about ending homelessness in Alberta
    • Strong communication skills and ability to work within a cross-functional team
    • Strong administrative and computer skills
    • Ability to interact with a variety of individuals
    • Ability to de-escalate situations while remaining calm and professional
    • Conflict resolution skills and ability to manage residents in crisis situations
    • Willingness to complete required training (e.g. First Aid, SafeTALK, Non-violent) to be fully equipped to work with guests

    Working Conditions

    • As The Mustard Seed is a Christian ministry, employees are required to agree to not detract from and to sign our statement of faith
    • Moderate to considerable mental effort required to successfully accomplish essential job functions (e.g., providing information, resolving discrepancies, responding to highly intense situations)
    • Moderate to considerable physical effort required (e.g., lifting up to 50 pounds, standing, walking)
    • Employees may encounter clients who express threats, discriminatory statements, or unpredictable behavior; training is provided to respond appropriately

    Additional Requirements

    • An Employment Background Check is required for all positions at The Mustard Seed
    • As The Mustard Seed is a Christian ministry, employees must agree to respect and not detract from The Mustard Seed's Employment Values
    • Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer

    Note

    • Your privacy is important to us. The information we collect is used solely for consideration for employment.
    • We thank all candidates for their interest; however, only those selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.
    • Please visit our careers page to see more job opportunities.

    #J-18808-Ljbffr
    * This salary range is an estimation made by beBee
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Client support worker