Dental Assistant and Dental Administrator - Toronto, Canada - Holland Bloorview Kids Rehabilitation Hospital

Holland Bloorview Kids Rehabilitation Hospital
Holland Bloorview Kids Rehabilitation Hospital
Verified Company
Toronto, Canada

1 month ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
To provide duties including efficient operation of dental administration, treatment coordinating and assisting the Dental team as required.

  • Sound understanding of dental treatments and outcomes
  • Treatment coordinating for specialized dental treatment, general anesthesia and virtual care appointments
  • Ensure accurate billings of treatments, payments, insurance submissions, coordination of benefits and adherence to client identification and privacy guidelines
  • Maintain a current understanding of fee guides, including government funded programs
  • Explain treatment and payment options available to clients and families; refer clients to alternative funding resources as needed
  • Prepare and reconcile daily deposits
  • Review and followup on overdue accounts and direct to collection agency as needed
  • Understands Accounts Receivable Administrator's duties and provides support as needed
  • Daily interaction with other programs, services and external organizations
  • Actively participate and share relevant information in morning rounds
  • Support the clinical operations as required
  • Preparation of clinical area, instruments and materials required
  • Assist the dental specialist in providing patient care
  • Plays a role in supply management and preventative maintenance
  • Support the organization's strategic plan
  • In partnership with clients/families and the interdisciplinary team, provides client and familycentred care which is goal directed, evidence based and outcome oriented
  • Supports and respects the client/family's rights to make decisions based on their own values, beliefs and experiences
  • Bases practice on established policies and procedures
  • Interacts with members of the interdisciplinary team and community providers to ensure an integrated approach to service
  • Promotes and supports the physical, psychosocial and spiritual wellbeing of clients and families
  • Collaborates with the client/family to plan, implement and evaluate care
  • Communicates in a timely, respectful and effective manner
  • Participates in organizationwide quality improvement initiatives, supports the maintenance of a safe and healthy work environment and advances a culture of client/patient safety through work and daily practices
  • Comply with Holland Bloorview Kids Rehabilitation contingency plan, emergency codes, standards and guidelines; participate in accreditation
  • Represent the program and organization internally and externally
  • Other duties as assigned or required.
Education/Experience

  • Dental Administration/Reception or Treatment Coordination certification
  • Dental Assistant Certification updated annually
  • CPR and required recertification
  • Minimum 3 years experience in a Dental Administrative role

Skills:


  • Previous Dental Administrative and Dental Assisting experience, preferably in a health care environment
  • Exceptional organizational and time management skills; demonstrated ability to manage competing priorities and balance multiple disparate projects
  • Excellent communication (written/verbal) and interpersonal skills coupled with a strong customer service orientation
  • Proven ability to work independently with mínimal supervision, and also in a team environment
  • Demonstrate initiative and problem solving skills
  • Demonstrate ability to use tact and judgment in dealing with sensitive and confidential information
  • Must be detailed oriented
  • Possess and project a positive, solution oriented outlook
  • Ability to work with frequent interruptions and prioritize work accordingly
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