Receptionist - Mississauga, Canada - Whiteoak Ford

Whiteoak Ford

Verified Company

Mississauga, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Whiteoak Ford Lincoln, a reputable automotive dealership, is seeking a dedicated and customer-focused individual to join our team as a
Full-Time Main Receptionist Switchboard Operator / Sales Greeter.

We take pride in our commitment to providing exceptional service and quality vehicles to our valued customers.

Position Overview:

As the primary point of contact for our dealership, you will serve as the Main Receptionist, managing the switchboard operations and welcoming customers with a friendly and professional demeanor.

This role is integral to creating a positive first impression and ensuring a seamless customer experience.

Responsibilities:

Switchboard Operation - Efficiently handle incoming calls, direct inquiries to the appropriate departments, and provide general information.
Customer Reception - Greet customers warmly, ensuring a positive and welcoming experience.
Break and Lunch Management - Adhere to the provided break and lunch schedule while maintaining coverage at the reception area.
Customer Assistance - Provide basic information on vehicle models, promotions, and dealership services to assist customers effectively.
Administrative Support - Assist with data entry, filing, and maintaining an organized reception area.

Qualifications:

Excellent Communication Skills - Strong verbal and written communication skills for effective customer interactions.
Professional Presentation - Maintain a professional appearance and demeanor, upholding the dealership's high standards.
Customer-Centric Approach - A commitment to providing excellent customer service and ensuring customer satisfaction.
Multitasking Abilities - Capable of handling multiple tasks simultaneously in a fast-paced environment.

Requirements:

High school diploma or equivalent.
Previous experience in a customer service or receptionist role is preferred.
Familiarity with the automotive industry is advantageous.

How to Apply:

Whiteoak Ford has accommodation processes and policies in place and provides accommodation for employees with disabilities.

If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.

Job Types:
Full-time, Permanent

Benefits: