Logistics Team Leader - Scarborough, Canada - IKEA
Description
Who you are- You are enthusiastic about work and working with others in a team
- You can prioritize, are disciplined, show initiative and have a flexible attitude
- You've worked with material handling equipment before (or are very open to learning)
- You are computer savvy and generally comfortable with technology (and can easily learn new software and systems)
- You have about 1 year of work experience in a highvolume Retail environment or Distribution Center (warehouse experience is a strong asset but not necessary)
- You are totally cool working in a physically demanding, fastpaced, work environment
Responsibilities:
- Be an IKEA Ambassador by recognizing that the customer experience depends on your ability to empower your team, so that they can provide a memorable customer service experience and solve problems in a timely manner
- Help to keep the Business running smoothly and efficiently, including with inventory levels; that every item is correctly priced and presentable
- Lead and manage the logistics actions as explained in the Store Action Plan for the pickup point.
- Support team by way of coaching and mentoring
- Support the Logistics Manager with coaching and identifying internal talent and to ensure succession planning for all key roles
- Actively work with matrix partners to reduce transfers and returns, and to generally maintain efficiency and profitability
- Actively support the Unit and Team objectives, as well as Our sustainability commitment
- Ensure Health & Safety processes are followed and implemented
- Support the team and with additional duties, as required
At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment.
we set up services, gather feedback and make things right Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions.
We're a bunch of people who are truly passionate about peopleJUST SO YOU KNOW
In the IKEA world, this position is officially referred to as: Logistics Team Leader
Please note:
This position requires the submission of a satisfactory criminal record check.
A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.
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