Logistics Team Leader - Scarborough, Canada - IKEA

IKEA
IKEA
Verified Company
Scarborough, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
Who you are

  • You are enthusiastic about work and working with others in a team
  • You can prioritize, are disciplined, show initiative and have a flexible attitude
  • You've worked with material handling equipment before (or are very open to learning)
  • You are computer savvy and generally comfortable with technology (and can easily learn new software and systems)
  • You have about 1 year of work experience in a highvolume Retail environment or Distribution Center (warehouse experience is a strong asset but not necessary)
  • You are totally cool working in a physically demanding, fastpaced, work environment

Responsibilities:


  • Be an IKEA Ambassador by recognizing that the customer experience depends on your ability to empower your team, so that they can provide a memorable customer service experience and solve problems in a timely manner
  • Help to keep the Business running smoothly and efficiently, including with inventory levels; that every item is correctly priced and presentable
  • Lead and manage the logistics actions as explained in the Store Action Plan for the pickup point.
  • Support team by way of coaching and mentoring
  • Support the Logistics Manager with coaching and identifying internal talent and to ensure succession planning for all key roles
  • Actively work with matrix partners to reduce transfers and returns, and to generally maintain efficiency and profitability
  • Actively support the Unit and Team objectives, as well as Our sustainability commitment
  • Ensure Health & Safety processes are followed and implemented
  • Support the team and with additional duties, as required
Together as a Team


At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment.

We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers:

we set up services, gather feedback and make things right Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions.

We're a bunch of people who are truly passionate about people


JUST SO YOU KNOW
In the IKEA world, this position is officially referred to as: Logistics Team Leader

Please note:
This position requires the submission of a satisfactory criminal record check.

A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.


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