Customer Support Specialist - North Bay, Canada - FDM4 International Inc
Description
What will you do as a Customer Support Specialist?
- Respond to and manage support calls
- Troubleshoot software and identify root causes of software issues
- Address and find solutions for customer product issues
- Define and provide scope to custom software change requests on behalf of clients
- Train customers on using FDM4 aligned to their unique needs
Qualifications
- Customer Support experience (or other relevant experience)
- Ability to communicate effectively (verbal, written, and listening)
- Train and present concepts with confidence
- Aptitude for problem solving
- Proficiency in using (or the ability to quickly learn) software programs+
- Applicants must be double vaccinated against COVID19
Why Work for FDM4?
- Successful applicants will be provided with onthejob training as well as opportunities to grow their knowledge, skills, and career
- Competitive salary
- Health and benefits package
- Supportive team atmosphere (we all succeed when you succeed)
- Access to the best tools and technology available
- Increase your knowledge in the areas of Information Technology and Business
Job Types:
Full-time, Permanent
Pay:
From $45,000.00 per year
Benefits:
- Company pension
- Dental care
- Extended health care
- Life insurance
- Onsite parking
- Vision care
Schedule:
- 8 hour shift
Application question(s):
- What is your highest level of education?
Work Location:
In person
More jobs from FDM4 International Inc
-
Implementation Specialist
North Bay, Canada - 5 days ago
-
Customer Support Specialist
North Bay, Canada - 1 day ago
-
Accounts Receivable Clerk
North Bay, Canada - 1 week ago
-
Implementation Specialist
North Bay, Canada - 2 weeks ago
-
Customer Support Specialist
North Bay, Canada - 1 day ago
-
Director of It
North Bay, Canada - 3 days ago