Administrative Assistant - Stouffville, Canada - StoneRox

Description

StoneRox is a distribution company that sells a variety of masonry products, including brick and stone. We provide high quality products to our dealer network who resells them to home owners, contractors and builders.

We are dedicated to high quality customer service, and a wealth of knowledge from our team.


About the Role
We have an opening for a full-time Administrative Assistant to answer phones and greet customers in person.

This individual must be someone who has a strong sense of customer service, is comfortable working alone, and willing to support a small team; must be a motivated self-starter who is looking to grow within the company.

We are looking for someone who is available Monday to Friday (7:45 am - 4:30 pm) working in the office located at 5291 Bethesda Road in Stouffville (L4A 7X3).

Roles and Responsibilities

• Answer and manage inbound telephone inquiries and visitors with a keen focus on customer service and professionalism
• Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence
• Provide administrative support to all departmental members
• Complete and review all expense reports, invoices, and other relevant monetary documents
• Coordinate departmental office activities,including social events
• Maintain a high level of confidentiality in all interactions.
• Maintain and monitor office supply inventory levels and place orders as required
• Under the direction of the Sales and Operations Manager, manage janitorial, cleaning, repair, and maintenance service provider contracts and service level agreements
• Support Human Resources with recruitment, onboarding and health and safety requirements
• Other duties, relevant to the position, shall be assigned as required

Requirements:

• 12 years' experience as an Administrative Assistant, or relevant role, considered an asset
• Experience with Human Resources administration considered an asset
• Excellent customer service skills, interpersonal, organizational, and communication skills
• Strong problem identification and objection resolution skills
• Ability to build and maintain lasting relationships with customers
• Strong verbal and written communication skills
• Ability to perform basic mathematical calculations
• Ability to work individually and as part of a team
• High level of integrity and work ethic
• Strong customer service orientation
• Superior telephone manners and strong interpersonal skills
• Proficient use of various office based software, including Microsoft
• Excellent analytical and problem solving skills
• Highly organized
• First Aid skills and/or certificates are considered assets

Work Conditions

• Ability to work inperson / inoffice
• Hours:

Monday to Friday 7:45 am - 4:30 pm (includes 30 minute paid lunch)

• Manual dexterity required to use a desktop computer and peripherals.
• Interacts with public at large
• Sitting for long periods
• Repetitive work
• Overtime may be required
• Exposure to hazards associated with the industry/trade,, including heat, cold and dust
• Use of required personal protective equipment
• We provide accommodation and support to persons with disabilities throughout the recruitment and selection process. Please let us know if you require any special accommodation or support when applying._

Job Types:
Full-time, Permanent


Salary:
$45,000.00-$48,000.00 per year


Benefits:

• Casual dress
• Dental care
• Extended health care
• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Application question(s):

• One of the primary roles is answering the phone and interacting with inperson customers. Do you thrive in an environment where you are working with people?
• This is a full time role requiring the Administrative Assistant to work inperson/onsite every day. Are you able to work at 5291 Bethesda Road in Stouffville (L4A 7X3)

Monday to Friday 7:45 am - 4:30 pm?


Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Work Location:
In person