Clerical Assistant - Toronto, Canada - St. Michael's Hospital

St. Michael's Hospital

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

DUTIES & RESPONSIBILITIES:

Reporting directly to the Clinical Leader/Manager, the Clerical Assistant will be responsible for performing a broad range of administrative, secretarial, word processing and business support services for a patient care unit.

As a highly organized, self-motivated, results-oriented individual, you will be accountable for:

Providing administrative and secretarial support to the Clinical Leader/Manager as well as other members of the patient care team;
Scheduling patient procedures as well as outpatient followups using stateoftheart computer software;
Liaising with various hospital departments such as payroll, purchasing, etc. to exchange information and to resolve issues;
Utilizing computer equipment and various software packages, i.e. word processing, spreadsheets, graphics, etc. to generate a variety of correspondence, reports and documentation;
Operating multiline telephones, greeting and receiving visitors (patients, families, etc.) and responding to inquiries including patient safety concerns and taking appropriate corrective action;
Transcribing and processing physician orders in a timely and efficient manner;
Collecting unit statistics including nursing workload measurement.

QUALIFICATIONS:

Successful completion of a Medical Terminology Certificate required.
Responsible, efficient, personable, and motivated individual who is a graduate of a recognized Medical Administration program, or equivalent experience.
Demonstrated oral English language skills to communicate with patients and team members with the ability to operate multiline telephones, respond to inquiries and redirect calls as appropriate.
Excellent communication skills.
Experience with payroll entry.
Excellent computer experience (Microsoft Package).