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Customer Services Representative - Concord, Canada - Seenergy Foods Limited
Seenergy Foods Limited
Concord, Canada
Verified Company
1 month ago
Description
Growing Food Company in Concord is looking for a highly motivated and energetic
Customer Service Representative whose main objective will be to ensure the highest level of customer satisfaction is preserved.
Duties and Responsibilities:
- Provides accurate information to customers including delivery dates and order summaries
- Ability to follow up and communicate changes to customers
- Data entry with close attention to detail
- Work with internal team to support information flow to customers
- Preparing reports and data management
- Manage and adapt to change
- Other duties as assigned
Requirements:
- Exceptional customer service skills
- Experience in CSR role in Food industry (definitely an asset)
- Professional, courteous, polite, with excellent telephone manners
- Excellent verbal and written communication skills
- Strong organizational and time management skills
- Fluency in verbal/written English
- Strong computer skills (MS Outlook, Word, Excel)
- Knowledge of SAP
- Ability to work in a dynamic and fast paced environment
- Great problem solving skills
Job Types:
Full-time, Permanent
Salary:
$45,000.00-$50,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Concord, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's Degree (preferred)
Experience:
- Customer service: 3 years (preferred)
Work Location:
Hybrid remote in Concord, ON
