Field Service Technician - Cornwall, Canada - MBI I.T. Services

MBI I.T. Services

Verified Company

Cornwall, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

INTERESTED IN WORKING WITH THE PROVINCIAL GOVERNMENT?
***
Duration: Minimum commitment of 3 months to a max of 6 months, expected start date mid-sept 2023.

Hours of Operation: 8am to 4pm or 9am to 5pm

Responsibilities:

Provide continuous maintenance, monitoring, and testing of systems for multiple, geographically dispersed sites as primary or backup support to prevent unnecessary downtime by:
identifying and performing troubleshooting in relation to overall system performance (hardware/software/network)-investigating problem areas and recommending enhancements /improvements-implementing modifications that will support end users-ensuring usage is consistent with Justice Cluster/Ministry/Division/Branch standards and contemporary methods of operation with respect to safety, servicing and contract management.
Liaise with thirdparty hardware, software, and telecommunications vendors for support, repairs, replacement, or modification of systems or services as may be required.
Provide or assist in the technical support for existing and emerging incourt technologies such as video conferencing, electronic evidentiary display systems, closed circuit television, digital audio recording by:
performing equipment installation, configuration and testing -and addressing technical troubleshooting for end users.
Provide or assist on a best effort basis the technical support for nonstandard peripheral devices and software.
Performing equipment installation, configuration and testing
Addressing technical troubleshooting for end users.

Job Requirements:

Requires knowledge of:

- various types of computer hardware (i.e. servers, desktops, notebook computers, printers) and peripherals-network topologies and wiring, routers, hubs, local area networks (LANs), wide area networks (WANs)

Remote administration tools, software and methods.

- maintenance operations, testing, diagnostic software, data back-up software and recovery procedures

Nice to Have:

College diploma or university degree in the field of computer science and/or information technologies or 710 years equivalent work experience.
CompTIA A+ certifications.
Cisco or Microsoft certifications.

**Compensation: 28-30/hour