General Labor - Sudbury, Canada - Paul Davis

Description

The Technician () position is a career in field services in the property damage restoration industry. The position is primarily responsible for responding to emergency and property damaging situations. Our labor force is accountable for addressing the property and the customer with skill, knowledge, and professionalism. The position is accountable for preserving as much of the property as possible while working safely and efficiently on the job site.

Essential Functions/Responsibilities

Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold

Perform cleaning process for both contents and structural damage, as needed

Removal of contents for cleaning or destruction. Pack outs and pack backs

Demolition of structural damage to properties through the use of hand and power tools

Clean up assigned job sites after demolition

Perform initial site visits

Conduct moisture inspections

Set restoration equipment within guidelines

Responsible for maintaining assigned vehicles and equipment

Responsible for unloading and reloading assigned vehicles with equipment

Keep equipment clean and organized in the shop

Responsible for unloading trash in assigned areas

Responsible for recording your time and coding it to the job assigned

Pass IICRC certifications as IICRC classes are offered

Hold our company's Vision, Values, Mission and 10 Serving Basics throughout job position

Valid drivers license

All other duties as assigned

Competency – Knowledge, Skills and Abilities:

Knowledge of technology (iPhone, iPad)

Customer Service Skills

Communication skills via phone and face to face

Computer skills

Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, Moisture Mapper, and additional systems as requested

Ability to create documents

Ability to answer and communicate with customers over the phone and face to face

Ability to work independently

Ability to work in a team

Ability to complete work on multiple jobs within the same time frame

Ability to participate in an on-call schedule

Ability to work within hazardous environments safely

Ability to safely operate hand and power tools

Ability to operate a company vehicle safely

Ability to represent the company culture through our Truth, Values, Vision, Mission, and 10 Serving Basics

Maintain a level of confidentiality

Required Education and Experience

High School Diploma or GED required

Customer Service experience

1 plus year experience in a craft, trade, or manual labor position or equivalent schooling

Preferred Education and Experience

IICRC Certified

One or more years' experience within the restoration industry