Scotiamcleod Branch Systems Administrator - Québec, Canada - Scotiabank

Scotiabank

Verified Company

Québec, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Requisition ID: 175414

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose of Job:

The Branch Systems Administrator's primary focus is to ensure that all workstations, voice communications and multi functioning devices are running effectively.

Major Accountabilities:

1.

Manage the workstations, voice communications and multi functioning devices by:

Ensuring all technology is running at maximum efficiency
Responding to all technical issues affecting the operations of the branch
Acting as the liaison with the Helpdesk and the Branch Training and Support Team to ensure efficient resolution to all issues
Escalating issue to internal and external providers
Maintaining the server room
Conducting one on one sessions for new employees

3.

Ensure the Branch is prepared for rollouts and updates by:

Cascading communication regarding the dates, requirements and training dates
Acting as the liaison with Branch Training and Support
Acting as the point of contact for branch staff to answer questions

4.

Manage the technology administration by:

Verifying and updating quarterly user reports
Maintaining technology inventory list
Processing Wealth Store orders for new hires, moves, and exits

5.

Contribute to the effective functioning of the branch team by:

Building effective working relationships across the team and with various business line and corporate function contacts
Maintaining a high level of customer service
Facilitating a culture of open and honest communication
Actively participating and contributing to touch bases and team meetings
Encouraging the generation of new ideas and approaches
Actively sharing knowledge and experience to enhance the development of all team members
Developing and executing a meaningful employee development plan

Education

Excellent written and verbal communication skills in English and French
Strong organizational skills
Ability to take initiative and work independently
Ability to meet deadlines
Knowledge of Microsoft systems: Word, Excel and PowerPoint
Previous industry experience preferred

Location(s): Canada : Quebec : Montreal

Scotiabank is a leading bank in the Americas

Guided by our purpose:
"for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.