Senior Business Analyst - Barrie, Canada - TELUS

    TELUS
    Telus background
    Full time
    Description

    Description

    Our team and what we'll accomplish together

    The Consumer Mobility Strategy & Planning team is dynamic, entrepreneurial, and highly engaged. We are a high-performing team that values diversity of thought and experience to stay connected with our customers. We are as passionate about our team and our customers as we are about our business and we're looking for people who get excited about thinking and delivering differently.

    Our team is passionate about supporting the development, governance and management of strategic forecasting and planning for the holistic Consumer Marketing organization. We help define, articulate, and track against our overall strategic direction and priorities to win and sustain share in the Canadian telecommunications market. Our mandate includes budget setting and forecasting for the Wireless product portfolio across all Consumer segments, tracking and reporting on key financial and performance metrics, and delivering strategic deep dives and programs.

    Our focus is on gaining a deep understanding of our business and customers and using it to envision, build, and articulate the innovative strategies that will help us win in the market. We also work closely with our Executive leadership team to help communicate and drive these strategies across the organization.

    What you'll do

    You're a team player who will be responsible for building and evolving our data management and visualization strategy by leveraging your strong collaboration skills, analytical expertise, and deep technical data and database programming knowledge; this strategy underpins many of the key strategic decisions the business makes to grow our market share and competitive position within the Canadian telecommunications sector.

  • Translate business questions and requirements into data analyses, while generating insights to support strategic marketing initiatives
  • Act as a Subject Matter Expert for key performance indicators by managing complex databases, developing reporting & self-serve performance dashboards and building/enabling visualizations
  • Proactively drive valuable, strategic evolution in our data management strategy and develop reporting solutions that help drive timely insights and business actions
  • Collaboratively partner with primes and stakeholders across various business units including Business Intelligence, Finance, and Marketing to successfully support and manage the implementation of roadmaps for new data capabilities
  • Qualifications

    What you bring

  • Expertise in extracting large volumes of data from data warehouses ( SAS, Oracle, SQL, Google Cloud Platform, BigQuery)
  • Strong knowledge of Tableau, Domo, or similar tools to support data visualization
  • Experience in a Market/Business Intelligence, database marketing and/or data warehousing environments
  • 5+ years of experience in a similar role and/or related education with demonstrated performance and increasing levels of responsibility
  • Experienced in engaging with and presenting to all levels of management, including answering business questions, clearly articulating concepts and recommendations
  • Excellent attention to detail, structured approach to analysis and the ability to develop logical arguments
  • Provide expert technical guidance to analysts and other team members
  • Ability to prioritize and manage multiple assignments simultaneously
  • Known as a continuous learner with a passion for technology and data
  • Undergraduate or graduate degree in Computer Science, Statistics, Economics, Mathematics or other quantitative disciplines
  • Great-to-haves

  • Database tuning, administration and query optimization
  • Wireless industry knowledge and experience
  • Programming-professional, self-serve tools certifications
  • What WE Give Back to YOU

  • Highly engaged, dynamic and collaborative environment
  • Opportunities for personal development through training, networking and career development
  • Organization that actively supports you giving back to the community you live in
  • Great compensation and benefits
  • Place that embraces our core values: spirited Teamwork, courage to Innovate, embrace change and initiate Opportunity, and a passion for Growth