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Administrative Assistant - Barrie, Canada - Ministry of the Attorney General

Ministry of the Attorney General

Verified Company

Barrie, Canada

1 month ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Victims and Vulnerable Person Division seeks a dedicated contact person for the Victim/Witness Assistance Program (VWAP) to provide clients with program and services information, to provide client assistance by telephone or at the counter, and to provide a full range of administrative services.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the

OPS Anti-Racism Policy and the

OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's

Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?: In this position, you will:

respond to and record inquiries;

- refer issues to appropriate staff;
- receive and review incoming files and materials to determine priorities;
- establish and maintain office filing systems;
- input/manipulate data, prepare statistics and routine correspondence;
- maintain reception area/waiting room and office equipment;
- arrange meetings and coordinate appointments; take minutes; and assist in training and orientation

How do I qualify?:

Mandatory Requirement (For the 1 Bilingual Position):

You must possess oral and written French language skills at the advanced level. Your proficiency level will be confirmed before hire.

Administrative and Technical Skills:

- you have knowledge of the criminal justice system and processes including relevant legislation;
- you have knowledge of community agencies and government organizations that support program clients;
- you have an understanding of the Victim Witness Assistance Program services, policies and procedures and victim's issues;

Knowledge of the practices and procedures of the Freedom of Information and Protection of Personal Privacy Act to provide accurate, nonconfidential verbal and written information;

- knowledge of office administration policies, procedures and practices to provide effective administrative services;

Knowledge of arithmetic to reconcile/resolve travel claims, office expenditures and vendor invoices, to compile statistical program reports

Communications and Interpersonal Skills:

- you can maintain tact, sensitivity and diplomacy to deal with clients who may be emotional, upset or in crisis situations;
- you can provide appropriate front-line customer service and support to provide appropriate information in response to routine and non-routine enquiries;
- you can prepare routine correspondence and proofread written communications for accuracy in content, grammar, spelling, sentence structure, punctuation and format;
- you have the ability to work effectively within a team environment

Analytical, Problem Solving Skills and Organizational Skills:

you can review incoming mail and court documents;

- you can verify, reconcile and resolve office expenditures and inaccuracies in billing or expenditure reports;
- you can prioritize daily work, to organize information in case files, to maintain, input and revise electronic, manual and bring forward filing systems

Computer Skills:

Additional Information:

Address:

1 Temporary, duration up to 12 months, 220 Main St S, Kenora, North Region, Criminal Record Check
1 Bilingual Temporary, duration up to 12 months, 75 Mulcaster St, Barrie, Central Region, Criminal Record Check

Compensation Group:

Ontario Public Service Employees Union
Understanding the job ad definitions
Schedule:
3.7
Category:
Administrative and Support Services
Posted on:
Thursday, June 15, 2023
Note:
This ad is also available in French.

Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results.

If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision.

The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled.

Employment screening check records will be maintained by the TSO and kept strictly confidential.