Scheduling Quality Coordinator - Toronto, Canada - Sunnybrook Health Sciences Centre

Sunnybrook Health Sciences Centre

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We currently have a
Regular Full-Time opportunity for a
Scheduling Quality Coordinator on the
Central Scheduling Office department at
Bayview campus
.

Hours of Work:
Weekdays and

Occasional Weekends:
Days, Evenings, 8 hrs, as per schedule

Summary of Duties

Reports to Business Supervisor Central Staffing Office;
Subject matter expert in central scheduling office processes;
Responsible for updating and delivering detailed training/orientation for new Scheduling staff
Responsible for management of ongoing educational needs within the CSO; develops and implements an ongoing competency assessment framework;
Responsible for developing and implementing new scheduling processes (as required); updates existing scheduling processes as changes occur/are required;
Monitors and identifies opportunities to enhance and streamline scheduling processes;
Works collaboratively with the Business Supervisor to design, develop and monitor key performance indicators for CSO office functions;
Tracks issues/incidents and identifies root causes, recommends action plans to the Business Supervisor CSO;
Supports and maintains the data integrity of the Kronos ESP scheduling and timekeeping system.
Serves as a resource to stakeholders of the CSO providing information, training and problem solving services.

Qualifications/Skills

Bachelor degree in Business Administration, Healthcare, or other related field.
A minimum of two years of experience working in a healthcare scheduling environment required.
Excellent verbal, listening, and written communication skills
Excellent organizational skills and ability to handle multiple priorities simultaneously
Ability to think independently and demonstrate good problemsolving skills
Ability to work in a team environment and to collaborate with a variety of individuals in a positive manner
Experience working with or knowledge of collective agreements required.
Previous experience working with Kronos Workforce ESP required.

Human Resources

Sunnybrook Health Sciences Centre

Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.

Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.

Please be advised that in order to be eligible for employment at Sunnybrook, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series);
AND have received the final dose of the COVID-19 vaccine at least 14 days ago.

Medical exemptions or any other kind of requested exemption based upon the Hospital's obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.