Bilingual Operations Representative - Ottawa, Canada - People Corporation

People Corporation

Verified Company

Ottawa, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are seeking a Bilingual Operations Representative (English & French) to join our Coughlin team in Ottawa.

The Bilingual Operations Representative provides administrative support to the Human Resources & Operations department and does so in such a way as to ensure the smooth operation of the company as whole.

The Bilingual Operations Representative provides various office support services such scanning documents, sorting, and distribution of mail, data entry, reception duties, and member ID card production.

Other administrative duties extend to providing back up support to most positions within the Human Resources & Operations department which includes mail room duties, storage, inventory, and local pick up and deliveries may also be required.

The Bilingual Operations Representative will:

Perform mail room duties such as sorting, opening, logging, and distributing incoming mail and electronic correspondence in accordance with company standards to appropriate departments and recipients, processing outgoing mail and courier items with mailing equipment
Prepare, verify and reconcile purchase orders ensuring proper approval processes are followed
Review forms, invoices, courier packages
Maintain security access logs and the company's visitor pass system
Maintain various logs for incoming and outgoing documents and courier activity
Maintain a welcoming atmosphere in the reception area by arranging newspapers and magazines, maintaining the availability of coffee and coffeerelated supplies, and monitoring overall tidiness
Respond to clients, members, or other external contacts in a prompt, efficient, and courteous manner at all times
Perform reception duties, such as maintaining a multiline telephone system, coordinating the requests of walkin clients, and maintaining security access logs

To be successful
as a Bilingual
Operations Representative with Coughlin & Associates, you will need**:

Bilingualism in English & French is required:
Sound knowledge of standard office administration procedures and Microsoft Office
Experience with Content Management Systems (electronic documents, records, business processes)
Excellent grammatical, spelling, and communication skills in both official languages
The ability to maintain good public relations, both within and outside the organization
Strong organizational skills, the ability to prioritize and multitask, and the ability to manage time effectively
The ability to adhere to existing company policies and procedures
The ability to use tact and discretion to maintain information in the strictest of confidence
Some previous experience working in an administrative role

What's in it for you:

Learn by working alongside our experts
Extended health care and dental benefits
A retirement savings plan with company contributions
A suite of Health & Wellness offerings
Mental Health programs and support for you and your family
Assistance for the completion of industry designations
Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

About Coughlin & Associates Ltd:
Across the country, thousands of Canadians rely on Coughlin & Associates Ltd. to design and administer their group medical, dental, disability, life insurance and pension benefits. Coughlin is a full-service benefits consultant and third party administrator.

Our services include:

Group benefits consulting and plan marketing
Plan administration and correspondence
Claims adjudication and payment

Established in 1958, Coughlin & Associates Ltd. provides services to some of Canada's most respected companies, unions and public service organizations