Supervisor of Program Operations - Toronto, Canada - SPRINT Senior Care

SPRINT Senior Care

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Type:
Full-time, 6-month Contract

SPRINT Senior Care began caring for seniors and enabling seniors to care for themselves in 1983.

We continue to do so today as an accredited, not-for-profit community support service agency in Toronto by offering a wide range of practical and low-cost services to seniors and their caregivers.

Our services help seniors stay safe, connected, and live as independently as possible.

What you will do:

The Supervisor, Program Operations is responsible for leading daily scheduling operations and workflow planning.

This role would include, but is not limited to, the following activities:

Responsible for staff scheduling within several SPRINT Senior Care departments.
Maintain templates and schedules, and create new templates as needed.
Ensure scheduling is up to date and accurate records are maintained.
Meet regularly with program leaders to review schedules, act on identified issues, and share weekly updates.
Identify and recommend potential process improvements in scheduling, systems, administration and other areas, and assist with the design and implementation as required.
Conduct assessment of current and future staffing needs with review of trends to help manage and identify peak times for resource decisions.
Approve the biweekly staff schedule for payroll purposes.
Establish metrics and reporting processes.
Supervise administrative staff.
Provide back up and support to program managers and supervisors as required.

What you will bring:

Postsecondary degree or diploma in a relevant field.
Experience with scheduling and administration.
Demonstrated experience coordinating or managing projects.
Demonstrated ability to manage competing priorities and stay accountable for ongoing responsibilities as assigned.
Excellent oral and written communication skills, including presentation skills.
Ability to work in a team environment, coordinating with various departments to achieve goals and objectives.
Demonstrated experience using Word, Excel and PowerPoint as well as client or employee databases.
Demonstrated ability to foster positive relations and work with a broad range of people and service providers.
Ability to exercise good judgment, flexibility, creativity and sensitivity in response to changing situations and needs.

Our Caring Workplace

Working at SPRINT Senior Care, you'll have the opportunity to be a part of a passionate team committed to providing client-centred, high quality services to seniors in our service area.

SPRINT Senior Care's inclusive environment is one of many benefits for staff, including SPRINT Senior Care's dedication to staff wellness, a comprehensive benefits package for eligible employees, and comprehensive training and tuition reimbursement programs.

Job Types:
Full-time, Permanent

Work Location:
Hybrid remote in Toronto, ON M4S 1A4